Co-Founder and Instructor at QurioSkill

New managers are usually promoted because they were strong individual contributors. The work that got them promoted is different from the work of managing people. Experienced managers often run on instinct built up over years, and that instinct has gaps that show up in specific moments: a 1:1 pattern that stops being useful, a feedback conversation that goes sideways, a report who needs something the manager hasn't had to give before.
Both groups run into the same handful of problems. 1:1s that drift into status updates. Feedback that gets softened until the point is lost. Delegation that hands off tasks but keeps the thinking. Difficult conversations that get postponed because the first sentence isn't clear.
The workshop covers the skills underneath each of these: knowing yourself as a manager, understanding your reports, running a useful 1:1, delegating well, giving feedback, coaching when coaching is the right move, and preparing for difficult conversations. Most of the day is spent practicing them rather than reading about them.
What the workshop covers, what it doesn't, and the shift from doing the work to enabling others. Quick round of intros.
A manager's working style is part of every conversation with a report. Covers four questions: how I work, how I interact, where I struggle, what I expect.
Active listening as the underlying skill, broken into observe, ask, and clarify.
The 1:1 is the main operating surface between a manager and a report. Covers what makes one work, who should drive it, and what belongs on the agenda.
A framework for what to hand off, what to keep, and how to hand off well. Participants sort their current work into delegate, coach, and keep.
Taking a break!
The basics: clear evidence, clear impact, clear next step. On top of that, managing emotion and the three questions to ask before delivering feedback.
When each is the right move. How to coach without giving the answer, and without drifting into territory that should belong to a therapist or mentor.
Performance issues, sudden change, conflict, news a report didn't see coming. Covers preparation, pacing, and what to do when emotion rises.
Common pitfalls as a self-check. Each participant names one thing to try in the next two weeks.
Learn to run real 1:1s, delegate cleanly, give feedback that lands, and handle hard conversations with steadier footing as a manager.
Covers four questions: how I work, how I interact, where I struggle, what I expect. Ready to share with reports the following week.
What belongs on the agenda, who should drive, and how to keep the meeting from drifting into a status update.
What to hand off, what to keep, and how to hand off in a way that actually clears the manager's plate rather than just shifting the task.
Clear evidence, clear impact, clear next step. Plus three questions to ask before delivering feedback, and a way to manage emotions.
The two moves and when each is right. How to coach a report through a problem without handing them the answer.
Covers performance issues, sudden change, conflict, and unwelcome news. How to prepare, how to pace, and what to do when emotion rises.

Co-Founder, QurioSkill. 10+ years of experience of working in technology and non profit space.


The new manager. Promoted in the last year for strong individual work. 1:1s feel awkward, feedback gets softened, delegation doesn't stick.
The experienced manager. 3 or more years in. The basics run on instinct. Gaps show up in feedback that misses and delegation that drifts.
The manager with growing scope. New reports, bigger team, or both. The patterns that worked at three reports start to break at eight.

Live sessions
Learn directly from Madhav Malhotra in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
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$200
USD