PMO - Defining the PMO Service
Danielle Parker
PMO Specialist: Insight & Governance
Design a PMO service that drives decisions not just reporting
Most PMOs don’t fail because of capability they fail because their service is never clearly defined. Teams get pulled into reporting, coordination, and admin work, without ever stepping back to ask: what decisions are we here to support?
This workshop tackles that problem directly. It helps you move from “doing PMO tasks” to intentionally designing a PMO service that creates value for leadership.
You’ll define who your PMO actually serves, what decisions you exist to support, and what insight you need to provide to influence those decisions. Just as importantly, you’ll clarify what your PMO should not be doing so you can stop the drift into low-value work.
Without this clarity, PMOs become reactive and administrative. With it, they become a trusted function that shapes portfolio outcomes.
This session is practical, not theoretical. You’ll walk away with a defined PMO Service Canvas tailored to your environment something you can immediately use to reset expectations, align stakeholders, and reposition your PMO as a value-adding function.
Workshop agenda
- 8:00PM EDT
Understand why a PMO exists and how it drives better outcomes
Understand PMO purpose, roles and types, why PMOs drift into admin
- 8:30PM EDT
Design your PMO service canvas
Use the PMO Service Canvas to define a clear, value-driven service.
- 9:00PM EDT
Review and discuss drafted canvas
Review canvas with attendees
Learn directly from Danielle
Danielle Parker
PMO leader helping teams move from reporting to real insight
Who this workshop is for
Early-career PMO professionals wanting to move beyond reporting and understand how to define a clear, value-adding PMO service
PMO analysts or coordinators ready to step up, influence decisions, and build a stronger, more strategic PMO function
Experienced PMO leads or managers looking to reset, refine, or redesign their PMO service to better support leadership decisions
What's included
Live sessions
Learn directly from Danielle Parker in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Frequently asked questions
$199
AUD