Susan Basterfield
Stefan Morales
Free Lesson

If You're Not Confused, You're Not Paying Attention

30 min
Dec 10, 2026 2:00 PM

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What you'll learn

Turn your confusion into a wicked question

Use Wicked Questions to write "How is it that we ___ and at the same time ___?" about something that confuses you.

Sharpen it until both halves ring true

Two other leaders tell you whether both halves hold up, and help fix any half that's really a complaint.

Leave with the tension in your situation named

Post your sharpest question and see which ones other leaders recognize in their own work.

Why this topic matters

Leaders are expected to have the answer, so most of them hide their confusion and pick a side. Much of what makes leadership hard is holding two things that are both true and pull against each other. You want people to take initiative, and you also need fewer surprises. Picking one side doesn't make the other go away. It comes back later as a problem. Naming the tension is the first step.

You'll learn from

Susan Basterfield

Susan Basterfield

Partner to leaders transforming how power, teams, and systems work

Enspiral
Telstra
Consensys
Stefan Morales

Stefan Morales

Founder & Practitioner, Working Together Consulting

See all products from Stefan
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