Leadership in Chaos and Complexity

Susan Basterfield

Transformational Leadership Partner

Stefan Morales

Decision-Making in Complexity

Confidently lead with clarity in increasingly uncertain times.

This isn’t leadership theory—it’s a rewiring.

You’ll learn how to stay clear, composed, and creative when everything around you is shifting.

Over three focused weeks, you’ll explore what great leaders do when there are no easy answers—how they think, decide, and move when the stakes are high and the path isn’t clear.

You’ll walk away with:

A sharper way to see what’s really happening beneath the noise.

Simple moves that turn confusion into momentum.

A calmer, steadier center—no matter what’s unfolding.

A network of peers who lead with courage instead of control.

This is about learning to thrive where others freeze—to become the kind of leader people trust when things get uncertain.

What you’ll learn

Confidently lead with clarity in increasingly uncertain times.

  • Differentiate what’s stable, shifting, or unknown in fast-moving situations.

  • Evaluate options using a simple lens that reduces hesitation and noise.

  • Select next moves that fit the moment and reinforce calm, decisive leadership.

  • Design flexible plans that can evolve as new information emerges.

  • Prioritize actions that maintain alignment without locking into rigid paths.

  • Adapt your strategy using a lightweight roadmap that reduces confusion.

  • Facilitate productive dialogue so differing perspectives become assets.

  • Clarify what’s “good enough” so teams can act without overthinking.

  • Implement a simple alignment process that accelerates momentum.

  • Frame ambiguity so teams focus on essentials while exploring new ideas.

  • Generate small, safe experiments that turn hunches into shared insight.

  • Synthesize learning quickly so teams can iterate without losing direction.

  • Detect subtle shifts and weak signals hidden in day-to-day activity.

  • Anticipate emerging risks and opportunities before they intensify.

  • Act early with smaller interventions that prevent costly crises later.

  • Regulate your presence to remain grounded when uncertainty rises.

  • Invite shared sensemaking so the burden of clarity isn’t on you alone.

  • Establish rhythms of action that strengthen trust through consistency.

Learn directly from Susan & Stefan

Susan Basterfield

Susan Basterfield

Partner to leaders transforming how power, teams, and systems work

Consensys, BP
Enspiral
Consensys
bp
Stefan Morales

Stefan Morales

Leadership strategist with +15 years helping teams navigate uncertainty.

Who this course is for

  • Leaders in motion guiding your teams through rapid growth, transformation or constriction while the ground keeps shifting.

  • Leaders in corporate, nonprofit, or public sectors facing external pressures that shape decisions and resources, requiring adaptive change.

  • Experienced leaders evolving their presence moving from control and certainty to calm, adaptive confidence.

What's included

Live sessions

Learn directly from Susan Basterfield & Stefan Morales in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

Week 1

Jan 21—Jan 25

    Jan

    22

    Week 1: Leading Into the Future

    Thu 1/224:00 AM—6:00 AM (UTC)

    Jan

    22

    Week 1: Open Studio

    Thu 1/226:00 PM—7:00 PM (UTC)

Week 2

Jan 26—Feb 1

    Jan

    28

    Week 2: Leading in Complexity: Experimentation, Discovery & Intelligent Action

    Wed 1/286:00 PM—8:00 PM (UTC)

    Jan

    29

    Week 2: Open Studio

    Thu 1/296:00 PM—7:00 PM (UTC)

Schedule

Live sessions

2-3 hrs / week

    • Thu, Jan 22

      4:00 AM—6:00 AM (UTC)

    • Thu, Jan 22

      6:00 PM—7:00 PM (UTC)

    • Wed, Jan 28

      6:00 PM—8:00 PM (UTC)

Projects

1-2 hrs / week

Async content

1 hr / week

In the form of guidance material (how-to instructions, frameworks) and short videos (if necessary)

Success stories

  • What I experienced is so powerful and so amazingly done. This cohort helped me to make another step toward my purpose. Really, really a great way to learn, interact, meet interesting people and stay engaged in the learning and practice.
    Testimonial author image

    Massimo Lavelli

    Co-Founder @ Indaco
  • Susan is an inspiration for us. She completely follows what she believes in and is one of the most empathetic and caring people I know. We have the honour and blessing for having her as our guide who keeps us on track to becoming more and more people centric within our organisations. We look forward to many years of learning with her.

    Testimonial author image

    Ved Krishna

    CEO, Pakka
  • There are several places you could seek support, inspiration, and change, but few training opportunities where you will be so thoughtfully shepherded toward brave new possibilities. Susan and Stefan are expert facilitators, balancing their training sessions with clear and accessible instruction, hands-on praxis, and ample time for reflection.
    Testimonial author image

    Kelley Abell

    Lead Project Manager @ Woollard, Nichols & Torres
  • Stefan and Susan created a warm, vibrant and inspiring learning space. I leave with such courage to begin my journey and help teams create stronger and more inclusive connection.
    Testimonial author image

    Thea Bramming

    People & Co-leadership @ Clever
  • Susan and Stefan are a wonderful duo -- gracefully bouncing off of one another, and modeling true collaborative facilitation and healthy colleagueship! Learning from their facilitation style was an unexpected yet major value-add for me. I can't wait to continue learning with and from them.
    Testimonial author image

    Stephanie Soussloff

    Steward & Facilitator @ Foster
  • Thank you Susan and Stefan for creating such a welcoming space for us to explore. I'm walking away with amazing strategies for engaging teams, practices that will give every person a voice, and a global network of people who continue to be curious about what more is possible.
    Testimonial author image

    Mary Beth Lepkowsky

    Lead @ Helen Sanderson Associates

Frequently asked questions

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$950

USD

Jan 21Feb 4
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