Leadership in Chaos and Complexity

"Thanks to both Susan and Stefan — this was awesome. For me, this material is quite new, and it definitely opens up a lot of blind spots for me. One thing became clear: as soon as I get into the pressure to perform, I am not leading from the heart. And I’m losing my creativity. This course actually freed me up, helped me realize I can be my own kind of a leader. I learned I was internalizing certain things that I was chasing externally. Now I know that I can find them internally: I’ll solve it out, I’ll figure it out. I got a lot out of it, and I can get a lot more out of it if I just keep working on the material that is here. It's clear to me that many of my challenges will be solved by developing my team."

"The format is great: the 2-hour session and then the 1-hour was great. The sessions always go really fast (in a good way), because we’re learning about interesting topics, everyone’s engaged, and suddenly the time’s gone. I also loved all the little gems and side resources: super applicable and awesome. There’s no prep: I can just show up, participate, and learn by doing. As a leader with a lot on my plate, that's huge. The big one for me has been reframing the chaos and complexity: “yeah, there’s ambiguity there… cool, that’s what we’re dealing with. I know some tools that can help us think this through. etc." That step is really big. And honestly, the lovely part is the facilitation: you two are awesome. Hands down the best aspect of this. Awesome, awesome! Thank you, Susan and Stefan."

Thank you, Stefan and Susan! I am very grateful for what I learnt on this programme and how much I benefitted from its collaborative approach. I really enjoyed delving into the dimensions of complexity and hearing about others' specific situations and insights. The programme's in-class tools and shared resources provided a practical and theoretical framework through which we could explore our unique experiences of complex change and systems. With the right tools, we can overcome our own obstacles and limiting narratives!

Susan has been with me through some of the most difficult circumstances of my career. These were not simple professional challenges; they involved complex people, difficult decisions, high-pressure business conditions, and deeply personal stakes. Through it all, Susan helped me find clarity, reduce friction, and apply myself in ways that improved how I showed up for my family, my team, my work, and my business. ... She listens deeply, understands nuance, and helps surface the right path even when the situation is unclear, emotionally charged, or unusually complex. ... Susan's philosophy, teachings, and ideas have meaningfully shaped the way I lead, think, communicate, and approach my work.