practical skills and tangible tools to accelerate your career immediately
What you'll learn
Learn about the different types of research
Save time and money by avoiding common research mistakes
Hear horror stories about what can go wrong
Why this topic matters
You'll learn from
Laura Klein
Author of Build Better Products and UX for Lean Startups, and Principal at Users Know, a UX design consultancy.
Laura fell in love with technology when she saw her first user research session over 20 years ago. Since then, she’s worked as an engineer, user experience designer, and product manager in Silicon Valley for companies of all sizes.
Laura has written two best selling books about product development, Build Better Products (Rosenfeld Media ’16) and UX for Lean Startups (O’Reilly Media ’13). She’s a frequent speaker at tech conferences, including SXSW, Lean Startup Conference, Industry, and Mind the Product.
She is currently Principal at Users Know, a UX design consultancy, and works as a coach and adviser to product teams and startups.
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