Build AI Agents That Convert Support Tickets into Sales

Hosted by Sara Davison and Tyler Fisk

841 students

What you'll learn

Design an Agentic Workflow that Converts

Learn how to build an AI agentic workflow that turns support conversations into moments of conversion.

Build Intelligent System Instructions

Discover how to write prompts and workflows that guide AI agents to detect customer needs.

Implement Contextual Selling Without Being Pushy

AI agents resolving issues while identifying upsell opportunities—and ensuring the customer feels supported.

Optimize with Evals for Better Outcomes

Learn how to implement evaluation metrics (Evals) to track performance, measure success, and improve outputs.

Why this topic matters

In 2025, businesses won’t just measure customer support by resolutions—they’ll measure it by revenue impact. The next wave of growth comes from leveraging AI agents not only to close tickets but to identify upsell and cross-sell opportunities and drive conversions. This is your chance to learn how to transform customer conversations into repeatable revenue-driving systems powered by AI Agents.

You'll learn from

Sara Davison

Co-Founder at AI Build Lab, Founder at Maivenly

As a cofounder of AI Build Lab, Sara Davison helps teach AI by building practical, hands-on solutions for businesses. She is the founder of Maivenly, an AI consulting firm that helps businesses scale through AI workflows and automation. As an instructor on Maven, she specializes in making AI accessible to non-technical professionals and leaders.

Tyler Fisk

Co-Founder at AI Build Lab

Tyler is a cofounder of AI Build Lab, where he teaches AI by building practical, hands-on solutions for businesses. He has over 20 years of experience transforming startups into e-commerce powerhouses, scaling his family business, Grower’s Solution, from a $72 investment to 8 figures. Now, at Galactic Ranch, Tyler is focused on making AI practical for businesses and is an instructor on Maven, teaching individuals how to scale businesses with AI.

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