practical skills and tangible tools to accelerate your career immediately
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What you'll learn
How open a feedback conversation with a Transition Statement
How to decide if feedback needs to be given
How to structure feedback using Headline, Observation, Ask
Why this topic matters
You'll learn from
Katie Ceccarini
Certified Coach, led CS training Yelp, Head of L&D Opendoor, trained 1000s
In the last 20 years, I've managed, trained, and been responsible for the development of thousands of people.
I've seen first hand how critical it is for people managers to balance care, timeliness, and clarity to drive the behavior and performance changes their people deserve and the business needs.
From leading Customer Success training at Yelp, to being Head of Learning & Development at Opendoor, and now as the Founder of Endurance Management Coaching, my speciality is teaching managers how to have difficult conversations.
If you're a people manager, leader, or team lead, this session is for you.
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