Fearless Feedback Mastery: Driving Performance for Managers & Leaders
Katie Ceccarini
Developer of Managers & Leaders
Drive stronger performance with actionable feedback.
Managers and leaders are not taught how to deliver feedback that changes behavior and drives performance.
The result?
Managers gets frustrated when people don't implement feedback and performance and business results suffer.
It doesn't need to be this way.
You can transform the way you manage and become the manager who shares direct feedback and drives results.
You can get there in this course. You will become more confident and competent sharing feedback fearlessly.
WHAT TO EXPECT:
Tactics you can implement immediately.
Sessions are loaded with lively discussion, breakout exercises, and a 27-page learning guide to both personalize and customize your learning experience.
In just 3 sessions, you will have more tools in your tool belt to more effectively drive performance on your team.
You can also expect:
- A 27-page learning guide loaded with sample language, exercises, and reference materials to leverage well beyond the course
- Videos modeling the Headline, Observation, Ask model
- Video modeling how to navigate reactions to feedback
- Video illustrating how to effectively kick off a feedback relationship with a new team member
- Drafting feedback for real time situations you're facing
What you’ll learn
Transform your management by driving stronger performance through direct and actionable feedback.
Stop beating around the bush and directly address the behavior/performance at hand.
Learn to operate at the powerful intersection of Mindset, Relationship, and Delivery.
Strategically open conversations in a way that reduces defensiveness.
Ensure your feedback is actionable.
Using the HEAR model, you'll help people feel seen and heard, while refocusing back to the feedback at hand.
Gain 5 pro tips for handling reactions.
Learn how to use Name It To Tame It to ensure clarity and alignment
Develop the confidence (and ability) to empower your people to create their own action items.
Mediocrity is not on the menu.
We can be human AND hold a high bar of excellence.
Learn directly from Katie
Katie Ceccarini
Certified Coach, led CS training Yelp, Head of L&D Opendoor, trained 1000s
Who this course is for
You are a manager within a start-up & pace of business can feel impossible to give real time feedback to both direct & indirect reports.
You're a leader who finds yourself putting off feedback conversations out of dread, fear, or lack of confidence.
You are a manager wanting to elevate your career by distinguishing yourself as a developer of great talent.
What's included
Live sessions
Learn directly from Katie Ceccarini in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
Course syllabus
3 live sessions • 9 lessons
Week 1
Feb
3
Fearless Feedback Mastery - Session 1
Session 1: Mastering Your Mindset
Feb
5
Fearless Feedback Mastery - Session 2
Session 2: Deliver Effective Feedback Fearlessly
Week 2
Feb
10
Fearless Feedback Mastery - Session 3
Session 3: Navigating Feedback Reactions
Free lesson
.png&w=768&q=75)
Structuring Feedback For Maximum Impact
How open a feedback conversation with a Transition Statement
Learn the 3 components that make for a successful Transition Statement to kickstart an impactful feedback interaction.
How to decide if feedback needs to be given
Get to action more quickly by reducing the time wasted debating if you should have the conversation or not.
How to structure feedback using Headline, Observation, Ask
Remove the guess work of how to open and close an impactful feedback conversation with this proven framework.
Schedule
Live sessions
1-3 hrs / week
Outside of our 90-min live workshops, pre-work is kept to a minimum. Session 1 has ~20 min of prework. Sessions 2 and 3 have just ~5 min of pre-session videos to watch.
Tue, Feb 3
5:00 PM—6:30 PM (UTC)
Thu, Feb 5
5:00 PM—6:30 PM (UTC)
Tue, Feb 10
5:00 PM—6:30 PM (UTC)
Frequently asked questions
$595
USD