Class is in session
4.8
(35 ratings)
2 Weeks
·Cohort-based Course
Go from dreading feedback conversations to leading them with confidence in just 3 weeks.
Class is in session
4.8
(35 ratings)
2 Weeks
·Cohort-based Course
Go from dreading feedback conversations to leading them with confidence in just 3 weeks.
Course overview
Drive the behavior and performance changes your people deserve and the business needs.
If you want to practice your own scenarios and learn impactful frameworks to drive your team's performance & distinguish yourself as an invaluable leader, this is for you!
01
You are a manager within a start-up & pace of business can feel impossible to give real time feedback to both direct & indirect reports.
02
You're a leader who finds yourself putting off feedback conversations out of dread, fear, or lack of confidence.
03
You have 1-6 years of management experience and you want to elevate your career by distinguishing yourself as a developer of great talent.
You will workshop and practice actual feedback situations you're facing (or have faced). You'll receive an invaluable hardcopy learning guide (international attendees & sign ups after 11/23 will receive an electronic version) and a 30-min 1:1 with Katie.
You'll learn to streamline your feedback using the Headline, Observation, Ask model. Each step will empower you to strategically engineer a more positive and productive reception, and perception, of your feedback.
Navigate defensiveness with a proven model that enables your people to be seen and gets you back to the heart of the feedback.
You will create a new internal narrative on what it means to deliver tough feedback. You will feel empowered to engage, discuss, and share feedback that will help your people be their best, and help you drive a culture you're proud of.
You will elevate to your next level of management and leadership by distinguishing yourself as someone who fearlessly develops your people to reach their best version of themselves.
Deliver Fearless Feedback
Week 1
Week 1
Nov 30—Dec 3
Events
Thu, Nov 30, 5:00 PM - 6:30 PM UTC
Modules
Fearless feedback lives at the intersection of: Mindset, Relationship, and Delivery.
This module focuses on Mindset & Relationship.
We will focus pivoting our internal narratives and learning how to strategically kick off new relationships.
The pre-work you have this week includes two videos.
Week 2
Week 2
Dec 4—Dec 10
Events
Thu, Dec 7, 5:00 PM - 6:30 PM UTC
Modules
Fearless feedback lives at the intersection of Mindset, Relationship, and Delivery.
This module is going to focus on Delivery.
You will walk away from this session with command of:
For this session, you will actively work on crafting and delivering feedback. Please plan to be ready to work on one of the following:
Week 3
Week 3
Dec 11—Dec 14
Events
Thu, Dec 14, 5:00 PM - 6:30 PM UTC
Modules
In this session, we'll focus on building skill and confidence handling reactions within feedback conversations.
You'll walk away having practiced:
Come to the session prepared to discuss the reactions that are most challenging for you.
Let's do this!
Bonus
Bonus
Modules
Interested in the decks from our sessions? Or how about a fillable pdf to help you kick off your relationships even more strategically?
Your wish is my command.
The following folder is filled with supplemental resources, above and beyond what you're receiving in your learning guide.
Enjoy!
4.8
(35 ratings)
Being able to effectively deliver feedback will make or break your ability to manage and lead your team, as I very much learned in my early years at Yelp.
In the last 20 years, I've managed, trained, and been responsible for the development of thousands of people.
I've seen first hand how critical it is for people managers to balance care, timeliness, and clarity to drive the behavior and performance changes their people deserve and the business needs.
The purpose of this course is to share with you the core mindsets and tactics that helped me transform from a manager who put off feedback to a leader who was known for high impact, thoughtful feedback delivery.
If you're a people manager, leader, or team lead, this course is for you.
~15 minutes
Before joining each session, watch and read a couple of helpful resources to ground you in the core concepts and prepare you for discussion.
9:00 - 10:30 PST
We kick off our course by exploring the impact Mindset and Relationship have on feedback delivery. Learn 1 core perspective shift, 3 mindset tactics, and then how to lead the Relationship Kickoff Conversation.
9:00 - 10:30 PST
This will be the meatiest session with feedback model exploration and you'll walk away with new language and tools to immediately have more impactful conversations.
9:00 - 10:30 PST
Bring it all together with tools to handle reactions and even more practice and discussion to enable you to graduate as a Fearless Deliverer of Feedback.
How you enter into a feedback conversation will make or break your effectiveness.
Stop saying, "Can I give you some feedback?"
Instead, start engaging more strategically with these 5 proven transition statements.
Active, hands-on learning
Our live sessions will center around activities, group discussions, and breakout sessions. Development happens through conversation, expect to be active.
Priceless resources
Course resources pack a punch. You will receive an invaluable learning guide, a folder of supplemental resources, and videos modeling effective feedback. Managers regularly report using their learning guide weekly, well after our course.
1:1 time with Katie
You will have access to one 30-minute 1:1 with Katie to further personalize your experience.