Simple Communication Fixes Every New Manager Needs
Hosted by Sheila O'Sullivan
In this video
What you'll learn
Earn Trust from Your Whole Team—Not Just the "Easy" Ones
Connect and build trust with all team members, even those who think, work, and communicate differently from you.
Give Feedback That’s Clear, Fair, and Actionable
Learn how to deliver feedback in different ways to help your team improve—without confusion or resentment.
Get Results Without Constant Follow-Up
Adapt your messaging so your team listens the first time, takes action, and delivers—without you chasing them down.
Lead with Confidence (Even If You’re Still Figuring It Out)
Ditch the imposter syndrome by mastering communication techniques that make you sound like a leader from day one.
Why this topic matters
Getting promoted is exciting—until you realize that what you say doesn’t always land the way you expect. New managers often struggle to connect with their teams, give feedback effectively, and build trust. This session offers quick tips on how to adapt your communication style so your team listens, respects, and responds to you—without awkwardness or confusion.
You'll learn from
Sheila O'Sullivan
CSO, COO, Certified communications trainer
Go deeper with a course
One Simple Communication Tool for 10x Results
Sheila O'Sullivan
Certified communication style coach obsessed with helping leaders break barriers