Free Lesson

Run User Interviews That Predict Behavior (For PMs)

30 min
Aug 12, 2026 12:00 PM
Virtual (Zoom)

In this video

What you'll learn

Understand Why Users Can't Predict Their Own Behavior

Users don't lie - they can't predict their own behavior. Learn the science and how to design around it.

The pre-interview checklist PMs never learned

Leave with a 5-point script review to run before your next interview - so bad signal never becomes a bad launch.

Identify Leading Questions in Your Interview Scripts

Spot subtle bias in your own scripts and rewrite any question to anchor to past behavior in 60 seconds.

Why this topic matters

Most PMs only discover their user interviews are broken after a feature ships to zero engagement. The problem is invisible - users don't tell you when your question biased their answer. This lesson gives you the research rigor UXR teams take for granted, so bad signal never becomes a bad launch.

You'll learn from

Nediyana Daskalova

Nediyana Daskalova

Head of User Research at Suno

Previously at

Suno
Spotify
Brown University
Instagram
Microsoft
See all products from Nediyana