Free Lesson
Run User Interviews That Predict Behavior (For PMs)
30 min
Aug 12, 2026 12:00 PM
Virtual (Zoom)
In this video
What you'll learn
Understand Why Users Can't Predict Their Own Behavior
Users don't lie - they can't predict their own behavior. Learn the science and how to design around it.
The pre-interview checklist PMs never learned
Leave with a 5-point script review to run before your next interview - so bad signal never becomes a bad launch.
Identify Leading Questions in Your Interview Scripts
Spot subtle bias in your own scripts and rewrite any question to anchor to past behavior in 60 seconds.
Why this topic matters
Most PMs only discover their user interviews are broken after a feature ships to zero engagement. The problem is invisible - users don't tell you when your question biased their answer. This lesson gives you the research rigor UXR teams take for granted, so bad signal never becomes a bad launch.
You'll learn from

Nediyana Daskalova
Head of User Research at Suno
Previously at