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Free Lesson
Conversational Intelligence - Turn threat into reward
30 min
Oct 14, 2026 10:00 PM
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What you'll learn
Open people up and avoid shutting them down
Understand what triggers safety and defensiveness during conversations.
Spot threats early
Know that our brain detects threat 5 X faster than reward. Spot the words and moments that shut conversations down.
Rewrite threat into reward
Acquire direct language that builds trust and openness.
Start with your own S.A.F.E.T.Y. triggers
Apply the S.A.F.E.T.Y. model. Uncover what threatens and rewards you.
Why this topic matters
Judith Glaser’s research suggests '9 out of 10 conversations miss the mark and the cause is biological as much as behavioural’.
Our brains scan for threat first. One careless phrase can leave someone shut down for hours.
Language that signals reward does the opposite. It opens people up to listen, think and collaborate.
You get a taste of science, tools and possibilities that you can apply immediately and take away from the full course.
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