Free Lesson
Designing AI Evals for UX & Product Teams
30 min
Sep 23, 2026 3:00 PM
What you'll learn
Map the experience end-to-end
Map how the workflow, agent, the systems it interacts with, and the humans involved work together to accomplish a goal.
Identify and prioritize the top risks
Surface where and how the experience could fail before you start building evaluations.
Define the right focus for your evaluations
Translate the experience you want to create into specific evaluation dimensions and observable behaviors.
Why this topic matters
Agentic AI has changed what designers and product builders need to own. Evals are critical to building reliable agents, but teams often benchmark agents against how humans perform a task without first understanding what makes the experience successful. This hands-on course gives UX and product teams a practical framework for mapping the experience, identifying risks, and defining what to evaluate and why before building their evals.
