Free Lesson
Build a Customer Intelligence Agent Live
60 min
Oct 15, 2026 12:00 PM
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What you'll learn
Design the Agent
Define its job, context, evidence sources, boundaries, and output so it solves a real PM problem.
Turn Feedback into Intelligence
Build an agent that finds patterns, pain points, contradictions, and opportunities across messy customer evidence.
Evaluate Before You Trust
Check grounding, evidence, assumptions, and uncertainty so the output is useful for real product decisions.
Why this topic matters
Customer insights are often buried across interviews, support tickets, surveys, and sales notes. A Customer Intelligence Agent can analyze this evidence in minutes, surface recurring pain points and contradictions, separate evidence from assumptions, and produce a decision-ready brief that helps PMs prioritize what to investigate and build next.
