Kathryn Kolaczek

Owning the First Hour: Crisis Communications Essentials

Kathryn is known for creating clarity and control in the moments that matter.

Learn how to identify the early warning signs of a communications crisis and activate your team before small issues grow

How to Recognize and Respond Before a Crisis Escalates

Walk through a proven approach for what to say — and what not to say — in the critical first hour of a crisis.

How to Build Your First-Hour Messaging Framework

Understand how to communicate under pressure, align your internal team, and ensure your organization stays credible.

How to Lead With Calm and Clarity

You want to present your ideas and opinions with unshakable confidence. You want to feel powerful in every room or zoom, but sometimes, when the moment is at hand, you start second-guessing yourself. You want to be both assertive yet kind. But you also don’t want to come across as pushy or a pushover. Maybe you’ve even spent the night counting the opportunities you missed instead of counting sheep. Or worse, you spent the night spiraling about that thing you regret saying.&nbsp;&nbsp;In this course, you'll learn how to step up without stepping on toes, inspire your employees to take meaningful action and captivate your boss with your words so your ideas are heard and valued. Whether you are delivering a presentation, leading a meeting, or having a difficult 1:1 feedback conversation, I’ll give you frameworks to help you with what to say and how to say it so you’re not just part of the conversation but leading it.&nbsp;&nbsp;&nbsp;Every lesson is live and is packed with opportunities to practice and refine your communication skills. You’ll learn how to take up space in the “right way.” And how to get your employees to be thanking YOU when you ask them to take on another project.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will develop the communication skills that will help you drive your team’s success and earn that next promotion or raise!&nbsp; Dec Cohort Time: Wednesday/Thursday 12:30pm ESTFeb Cohort Time: Tuesdays at 2:30pm EST

The Ultimate Leadership Edge

Course Syllabus

Four 1-hour-long workshops<ul><li>Manager Mindset</li><li>Fruitful Feedback</li><li>Spellbinding Strategy &amp; Defining Decisions</li><li>Confident Collaboration</li></ul>

Tuesdays

Compact learning format for busy professionals

No required homework

Every session is recorded, so you can watch it on your own if you can't make the live session.

Can't make a session?

Course schedule

First-time managers (Congrats!) Develop the critical skills that differentiate a follower from a leader

Startup founders &amp; business ownersBuild a culture that will empower your employees to create their best work

Experienced leaders with a new team Quickly ﻿establish trust, improve productivity and amplify your influence

Who is this course for

You'll learn how to ...

Discover the most costly communication mistake most managers make in giving feedback and the seven-step formula to spark change.

Give feedback that actually results in change

Understand the psychology underneath great storytelling. Learn the technique politicians like Barack Obama use to make your message stick with limited time.

Develop spellbinding presentations & pep talks

The 5 key questions that will transform your relationship with your direct reports. Plus, the simple communication checklist that will help you optimize every meeting.

Run effective 1:1s & efficient meetings

Why trying only to control your employees is a waste of time and what you need to say instead that actually increases accountability and improves trust.

Improve employee engagement and productivity

The secret the best conflict negotiators know to surface issues before they become problems.

Breakdown unproductive conflicts and avoid misunderstandings

The simple tip for converting any task or project into a hero’s mission that employees want to take on.

Inspire employees with a clear & compelling mission

The 5-part formula to take your boss from questioning your ideas to following them.

Manage up with grace & power

Many people think charisma is only for extroverts, but I’ll give you two simple tools to increase your likability instantly. In the course you’ll get scripts and formulas to help you get started. And don’t worry, we’ll practice so you can sound natural when you use them.

Level up your confidence and charisma

🚀 Learn the 8 critical skills to make you a confident and compelling leader. Then accelerate those skills with AI!

Jess Goldberg

Teaches communication skills  @ Columbia University, Executive Coach & former VP in AI Robotics 

October 2025

December 2025

But not everyone thinks the way you do, and you need the skills to be effective with everyone. Being your unfiltered self at work is like showing up in pajamas - comfortable, but not helping your career. Here's the truth: more than two-thirds of us are perceived differently than we intend at work. That gap is likely keeping you from achieving your goals - but you can fix it. In this live, cohort-based learning experience, you'll discover exactly how others perceive the strengths and weaknesses of your communication style. You'll practice concrete tools to help you adapt when needed. You'll leave knowing how to read any room and adjust your approach for maximum impact. Through live sessions, practical exercises, and real-world applications, you'll master the Communciations Comfort Zone framework. This isn't theory - it's a battle tested approach used by top performers to: 🏆 Win trust rapidly by identifying and breaking down communication barriers 💥 Approach challenging conversations with confidence 🤔 Stop wondering where conversations went wrong and learn to recognize the warning signs of misperception in real-time 🤖 Reinforce your learning and get suggestions post-course with our exclusive Communication Comfort Zone AI tool Want to learn more? Let's chat: https://calendly.com/sheilaosullivan/communication-style-course-exploratory-call-20-mins

Your authentic style is perfect - for people exactly like you.

Course syllabus

Please plan to be live and on camera at this time

Two 1.5 hour sessions in one week, with an optional office hour/Q&A

Cohort participants will need to complete a self-rating survey. The assignment must be completed no later than 24 hours prior to the start of the cohort.

Prep work

New managers or managers taking on new teams who want to quickly understand the team, gain its respect and get results quickly.

The experienced executive who wants to coach young managers on leadership communication to help them reach their potential.

The individual contributor who wants to successfully influence others and advance ideas more effectively.

Who this is perfect for:

What you’ll actually learn

<ul><li>Discover exactly how others perceive your communication style</li><li>Identify where your natural tendencies help or hurt you</li><li>Get concrete tools to adapt your approach when needed</li><li>Access ongoing AI powered feedback post-course</li></ul>

See your blind spots clearly

<ul><li>Learn to read communication preferences in real-time</li><li>Spot potential conflicts before they arise</li><li>Adapt your communication to build trust quickly</li><li>Get practical scripts for different scenarios</li></ul>

Map your stakeholders effectively

<ul><li>Handle high-stakes conversations confidently</li><li>Move seamlessly between zones</li><li>Turn potential tension into productive dialogues</li><li>Practice with real-world scenarios in a safe environment</li></ul>

Master cross-zone communication

Being your authentic self at work: is it working for you or against you? It's both. Learn a proven model to persuade and win more often.

Sheila O'Sullivan

Sep 29-31, 2025 12pm - 1:30pm ET

Dec 8-10, 2025 12-1:30pm ET

Discounted from £599 so that you can kick-off 2025 in style! Be 100% ready for Presentations, Podcasts, Media interviews and Panel discussions. You will learn the tools, tips and techniques to be a credible spokesperson when representing your brand. This course doesn't just share WHAT to do to be a great spokesperson, but HOW to do it. Processes, frameworks and preparation guides will help you be the very best you can be - and feel confident when in the limelight. By working with me, you’ll always be prepared and ready to go, anytime, for any speaking opportunity. Being on the frontline will be fun for you, something you enjoy and look forward to. BONUS #1:Have your Magnetic Message critiqued with in-depth feedback and guidance BONUS #2:50% discount for a 1:1 Performance Power Hour - perfect for a follow-up a few months down the line!

Enjoy public speaking! Feel Confident knowing you're Engaging and Memorable

These workshops span 90 minutes each week.One hour of instructor-led learning, followed by an optional 30 minutes Q&amp;A.Please review Workbooks Two and Three in advance of their respective workshops so that you have the opportunity to make the most of this programme

4.5 hours across three weeks

Media Training 101A mixture of instructor presentation and interactive Q&amp;A

First Week

How to Handle Tricky QuestionsInstructor presentation, interactive Q&amp;A and volunteer critique/s

Second Week

Creating a Standout MessageInstructor presentation, volunteer critique/s BONUS: Have this message personally critiqued by me after the programme finishes!

Third Week

Senior Leaders who want to build, expand or hone their skillset as credible spokespeople

Founders and Small Business Owners who know they have to be the ones to promote their brand but are unsure how to do it best

Business professionals who are ready to step up to a more senior position and need to demonstrate strong spokesperson &amp; presentation skills

Anyone required to earn Continual Professional Development (CPD) or Continuing Education (CE) points. This course will be CPD Certified

Be the spokesperson your business deserves

Do you struggle with public speaking, or just don't know how to do it well? Learn the tools that senior leaders across the world lean on when being on the frontline

Feel confident, whatever the opportunity

Learn the art of dealing with tricky questions with poise and authenticity

Handle tricky questions with grace and impact

Be memorable and interesting! Introduce yourself with ease and help others to quickly buy into you and what you have to say

Create your personal magnetic message

Next generation media training. Be a confident Brand Champion. 
Command the room by being an engaging and memorable public speaker.

Rebecca Jabbar

June 2025

November 2025

This 4-week course strengthens your professional communication skills through practical tools and proven techniques —whether you're writing emails, leading meetings, or navigating tough conversations. If you’ve been told to speak up more, be more concise, or find yourself dreading on-the-spot questions, this course is for you. You’ll walk away with simple, repeatable frameworks and real-world practice to make these skills second nature. Plus learn the most effective ways that AI can help to refine your communication. Practice is a critical component to improving your communication skills. This course is a risk-free learning environment for you to practice, get feedback, and not be worried what your manager will say or if your flub will impact your performance. Each week, you'll get:• 90 minutes of live instruction (plus replays)• Hands-on practice with real workplace scenarios• Weekly challenges to apply the learning• The most helpful AI prompts and tricks• Optional office hours for personalized feedback You’ll learn practical tools that you can use right away to:• Turn your ideas into clear, structured messages that get results• Feel confident speaking up in meetings (yes, even those unexpected questions!)• Write emails that people actually read and respond to• Speak up and push back with clarity and respect• Influence across teams and levels• Improve your executive presence• Learn the best ways to use AI for communication We will review frameworks and best practices to improve both WHAT you say and HOW you say it. We will apply these concepts to written communication (emails, Slacks, business updates) and verbal (meetings, presentations, ad hoc conversations). *Note: this is not a doc writing course, but you can apply all of the frameworks to your doc! Why this course is different:This course leverages Myra’s Amazon leadership in Marketing, PM, and Learning &amp; Development. She has authored countless docs and trained thousands in effective writing, communication, and influencing without authority at Amazon. Her retail/tech expertise, irreverent humor, and desire to not waste any time create an engaging, impactful learning experience. Grab a spot today or DM her to chat more about the course!

There is a secret sauce to great communication (and it now includes AI)

Live sessions with Myra (recordings available)<ul><li>Week 1: Clear, concise communication foundations</li><li>Week 2: Compelling writing </li><li>Week 3: Confident verbal communication </li><li>Week 4: Prep for challenging scenarios </li></ul>

Fridays - Oct 17, 24, 31, Nov 7

Office Hours &amp; Feedback Sessions with Myra (optional)

Fridays - Oct 24 & 31, Nov 7

Weekly Homework Challenges

Week of Nov 10

Mid to senior level individual contributors or managers (e.g. L5 and L6 at Amazon) who are constantly communicating with stakeholders

Anyone who has received feedback to speak up more, communicate more clearly, and/or gets lots of feedback rounds on their writing

Learners who think in systems, who like frameworks and structure, and are willing to adapt them to make step changes in their communication

It's not for passive learners who are looking for quick tricks or minimal effort to be better communicators

This course is created for

What you’ll get out of this course

These enable you to structure any communication clearly and persuasively and tailor your message to your audience (from execs to peers)

Frameworks to tackle any situation

That will enable you to focus on the things that matter and speak up in meetings and say what you really mean

Feedback, self-awareness, and confidence

Practical ways to adapt these frameworks to real-life scenarios and the most challenging situations

Tips and tricks on real-world situations

Spend less time drafting, editing, and re-working your communications by adopting these frameworks consistently

Time savings

Need help tailoring your communication so it lands better? Get the tools and feedback to communicate confidently and effectively.