Designing Better AI Teamwork: From Crafter to Orchestrator

Eugene Chung is the Founder of Delta Work, helping leaders turn top-down AI mandates into shared team practice, closing the gap between individual AI use and true team capability.

He's spent the past decade decoding why some teams thrive while others stall: as lead designer of the Atlassian Team Playbook, used by thousands of teams worldwide; as founder of the organisational design practice at Future Friendly; and most recently running hands-on AI pilots with enterprises like Suncorp and Optus.

Eugene believes AI adoption is a teamwork gap, not a technology gap, and that humans shouldn't just stay in the loop, they should design it.

Jacalin Ding is a Design Leader and Business Strategist who has spent 18 years connecting design work to measurable business outcomes.

She has advised CEOs and founders through raising millions in funding through seed, series A and B, launched AI initiatives that doubled revenue, and built multiple six-figure businesses across New York, Vancouver, Tokyo, Singapore, and Sydney.

Since 2018, Jacalin has taught over 10,000 designers to become strategic business partners. Her students come from Google, Meta, DoorDash, LinkedIn, Visa, and Atlassian - many earning promotions to Lead Strategic Designer and Product Strategist roles.