Joe Natoli
Free Lesson

Turn Team Disagreements Into Better Decisions

30 min
Oct 27, 2026 12:00 PM

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What you'll learn

Spot the hidden disagreement.

Recognize when apparent agreement is concealing competing interests.

Look beyond positions.

Ask what each person is protecting — instead of arguing over their stated solution.

Ask better questions.

Use three critical questions to surface the risks and tradeoffs behind a disagreement.

Move friction upstream.

Identify one conversation worth having — before a decision becomes costly to change.

Why this topic matters

Good people can disagree, make reasonable decisions, and STILL create extremely expensive problems. More often than not, the real issue is hidden: what each person is trying to protect. Learn how to uncover those interests before disagreement turns into delay and rework. (The full-day workshop goes deeper into putting this approach to work.)

You'll learn from

Joe Natoli

Joe Natoli

UX consultant trusted by Fortune 500s, Gov't agencies and 400,000+ students.

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