Watch a live customer interview - unscripted, human to human
Hosted by Hannah Shamji
Mon, Jul 28, 2025
2:00 PM UTC (45 minutes)
Virtual (Zoom)
Free to join
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Go deeper with a course
How to get inside your customer's heads
Hannah Shamji
Former psychotherapist turned customer researcher
Mon, Jul 28, 2025
2:00 PM UTC (45 minutes)
Virtual (Zoom)
Free to join
Go deeper with a course
How to get inside your customer's heads
Hannah Shamji
Former psychotherapist turned customer researcher
What you'll learn
Watch me dig 4 levels deep with a customer in real-time
From surface answers → real thoughts → actual behaviour → core motivations (following my proven framework).
Learn why most customer feedback is useless
And see the human psychology techniques that get to insights no survey (or AI) can capture.
See when customers stop being polite and start being honest
The verbal and non-verbal cues that are invisible to AI - and signal the conversation just got real.
Why this topic matters
In the age of AI, your ability to get closer to your customers (more than any bot or survey could) is what will set you apart. Watch me do it using my 4-level customer psychology framework - in a live and unscripted human-to-human conversation.
You'll learn from
Hannah Shamji
Former therapist turned customer researcher | 15 years in qual research
Clients include
By continuing, you agree to Maven's Terms and Privacy Policy.