The key principles of People Ops as a Product
Hosted by Jessica Zwaan
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What you'll learn
Get to know the principles of People Operations as a Product
Metrics for success and thinking about outputs
ELTV to CAC Payback
Why this topic matters
You'll learn from
Jessica Zwaan
Chief Operating Officer and Author of Built for People
Jessica Zwaan is a startup and technology executive with a background in Operations, People, and Talent spanning across three continents. She is the Chief Operating Officer at Talentful and previously has served as Chief Operating Officer at fully remote video meetings company, Whereby. Prior to this she served as Chief People and Operations advisor for startups across Europe, Group Head of Talent at McCann Worldgroup, and VP People and Talent at Wonderbly. She is based in New York City, New York.