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Built for People - People Ops as a Product

4.0

(14 ratings)

·

7 Weeks

·

Cohort-based Course

We'll help you to transform your people team impact by taking the best elements of a product management approach

Course overview

Companies are made of people, and getting the people work done right is HARD

The old way of doing People Ops is slowing you down and leading to poor outcomes.


You're relying on centres of excellence, or launching another engagement survey that feels, well, disengaged.


Instead - you should be solving problems and having impact.


Every business has three products they are building: A customer facing product, a investor facing product, and a people facing product. Approaching your people product with the rigor and practice of a product management team, and you will start to see results.


Join us to learn a new approach to make this far easier, in a clear and practical way.


✨Second Cohort - January 2024✨

Who is this course for

01

Experienced People Leaders who want to transform their approach. From Head of to CPO.

02

People Partners or HRBPs, who want to learn more about a much more innovative approach

03

Founders, Execs or COOs who want to learn about how to build a modern people function

What you’ll get out of this course

A revolutionary and practical approach to People Ops
  • We'll help you rip off the bandaid, and learn a method which enables you to be well ahead of the crowd.
The ability to have a far greater impact in your role.
  • We have designed this course so that you can build your people ops org in a way to have maximum impact on the people product of your business. Taking your approach from administrative to deeply commercial.
  • Your CEO, investors, and team will love it 🙌
A chance to go beyond the book
  • Jessica poured her heart into writing "Built for People" where she outlines the methodology and approach to 'People Ops as a Product' and this is your chance to put those learnings into practise alongside your peers.
A renewed love for your work in People Ops
  • We know folks have had a brutal time of it recently, and we believe this approach will refresh and renew things for those where it's gotten stale.
A fully formed roadmap and business case for your company
  • We want you leaving this course, not just with a new mindset, but the actual plan to put it into action. Oh, and hopefully a few new friends to boot ✨
A community of people geeks

You'll be added to our People as a Product Slack group and have the chance to learn and share with folks in current and past cohorts.

This course includes

14 interactive live sessions

Lifetime access to course materials

7 in-depth lessons

Direct access to instructor

2 projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Expand all modules

  • Week 1

    Jun 3—Jun 9

    Week dates are set to instructor's time zone

    Events

    • Jun

      4

      👋 Introduction to People Operations as a Product - Welcome and Theory

      Tue, Jun 4, 12:00 PM - 1:00 PM UTC

    • Jun

      7

      👋 Introduction to People Operations as a Product - Practical Session

      Fri, Jun 7, 12:00 PM - 1:00 PM UTC

    Modules

    • Project One: Why change our approach? and what is your "Mission"?

  • Week 2

    Jun 10—Jun 16

    Week dates are set to instructor's time zone

    Events

    • Jun

      10

      AMA Session 1

      Mon, Jun 10, 12:00 PM - 12:45 PM UTC

    • Jun

      14

      🎛️ Redefining the Employee Experience - Practical Session

      Fri, Jun 14, 12:00 PM - 1:00 PM UTC

    Modules

    • 🎛️ Redefining the Employee Experience - Theory Video

    • Job Description: People Partner

  • Week 3

    Jun 17—Jun 23

    Week dates are set to instructor's time zone

    Events

    • Jun

      17

      AMA Session 2

      Mon, Jun 17, 12:00 PM - 12:45 PM UTC

    • Jun

      21

      📊 Metrics for success & thinking about outputs - Practical Session

      Fri, Jun 21, 12:00 PM - 1:00 PM UTC

    Modules

    • 📊 Metrics for success & thinking about outputs - Theory Video

  • Week 4

    Jun 24—Jun 30

    Week dates are set to instructor's time zone

    Events

    • Jun

      24

      AMA Session 3

      Mon, Jun 24, 12:00 PM - 12:45 PM UTC

    • Jun

      28

      🔥 Execution and Iteration in Agile People Operations - Practical Session

      Fri, Jun 28, 12:00 PM - 1:00 PM UTC

    Modules

    • 🔥 Execution and Iteration in Agile People Operations - Theory Video

  • Week 5

    Jul 1—Jul 7

    Week dates are set to instructor's time zone

    Events

    • Jul

      1

      AMA Session 4

      Mon, Jul 1, 12:00 PM - 12:45 PM UTC

    • Jul

      5

      🪄 Embedding Agile Principles in People Operations - Practical Session

      Fri, Jul 5, 12:00 PM - 1:00 PM UTC

    Modules

    • 🪄 Embedding Agile Principles in People Operations - Theory Video

  • Week 6

    Jul 8—Jul 14

    Week dates are set to instructor's time zone

    Events

    • Jul

      8

      AMA Session 5

      Mon, Jul 8, 12:00 PM - 12:45 PM UTC

    • Jul

      10

      Optional: Wednesday Makeup AMA (US Timezone, open to all)

      Wed, Jul 10, 6:30 PM - 7:15 PM UTC

    • Jul

      12

      👩‍🔬 What’s next? Evidence-based decision making and leadership - Practical Session

      Fri, Jul 12, 12:00 PM - 1:00 PM UTC

    Modules

    • 👩‍🔬 What’s next? Evidence-based decision making and leadership - Theory Video

    • Business Case Template

  • Week 7

    Jul 15

    Week dates are set to instructor's time zone

    Events

    • Jul

      15

      AMA Session 6

      Mon, Jul 15, 4:00 PM - 4:45 PM UTC

4.0

(14 ratings)

What students are saying

What people are saying

        "Energetic and personable and two traits that Jess oozes. She is a fantastic asset to an organisation as she brings a 'get up and get things done' mindset to the table. Coupled with that, she is highly intelligent and is able to look at solving business situations from a perfect and different angle. She's a joy to work with." - 
Rob Simms

Rob Simms

Global Head, Google
        Productivity and performance gains are guaranteed by following Jessica's powerful and deeply practical advice. Her experience in such a diverse range of organisations enables her to recommend an engaging approach to People Operations that is applicable to all, whichever sector and whether you're an established or emerging entity.
Abbie Pugh

Abbie Pugh

Head of Leadership Development, Kindred Capital
        "Matt has always been my go-to advisor for all people related matters. At Multiverse he helped us solve a wide range of challenges and his deep knowledge of the subject was critical for us"
Sophie Adelman

Sophie Adelman

Serial Entrepreneur, Founder / President Multiverse
        "Matt & Jess really know their stuff in a space where a lot of people don't have the ability to back it up. Their thinking, approach and experience is something anyone in People Ops would be lucky to learn from."
Ben Gateley

Ben Gateley

CEO, CharlieHR

Meet your People-People

Jessica Zwaan

Jessica Zwaan

COO @ Whereby and Startup Advisor - People / Commercial / Legal

Jessica is a hands-on COO and Startup Advisor with a background in Legal, People, and Operations. I find my joy in diverse, kind, and world-changing companies of excellent people, which is why I am at Whereby, where our mission is to build a world where anywhere works. (✨How fantastic is that?)

Matt Bradburn

Matt Bradburn

Founder @ People Collective / Community Builder / Startup Advisor / Dad

Matt is mildly obsessed with People Ops, to put it lightly. He's spent 15 years working through that obsession, including time leading teams at Qubit, Lyst and Peakon. He then setup The People Collective to help scaling companies get their people ops work done right.


He's also facilitated over 100 cohorts of their manager development programme, and loves sharing his knowledge.

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Organisational Design Principles Workshop

Are we a lean, highly-skilled team? Or are we building a business that is highly distributed, high-volume, and low-barrier to entry?

It’s crucial to understand the product you’re building, and it is just as important to understand how to build and design an organisation that compliments your product strategy.



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Learning is better with cohorts

Learning is better with cohorts

Active hands-on learning

This course builds on live workshops and hands-on projects

Interactive and project-based

You’ll be interacting with other learners through breakout rooms and project teams

Learn with a cohort of peers

Join a community of like-minded people who want to learn and grow alongside you

Course schedule

1-3 hours per week

  • Every Week


  • 1x Core Session - Practical Workshop

    60 mins

    We'll dive into the thick of it and give you the chance to work with your peers to build towards your roadmap and plan.

  • 1x Optional Session - Theory and discussion - AMA

    60 mins

    Our cohort leaders will dive into the theory, along with open discussion and shared experiences, based on the async recordings.

  • Throughout the course

  • Async Theory Video

    30 mins

    We'll dive into the theory behind the work in our recordings, giving us much more space for the discussion and practical sessions

  • Course mentoring

    60 mins

    Our course leaders, Jessica and Matt, will be hosting 1:1 sessions and mentoring throughout. Each member of the cohort will have at least one 1:1 during the program.

Frequently Asked Questions

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