Jessy Santana
Free Lesson

The Capacity Shift: Know Your Patterns and Make the Shift

30 min
Oct 6, 2026 3:00 PM

By continuing, you agree to Maven's Terms and Privacy Policy.

What you'll learn

Identify your pressure pattern

The specific way your leadership behavior shifts when expectations are high, resources are low, or something goes wrong

Locate your most consequential gap

Not your weakest capability. The one gap that, if closed, would create the greatest impact on everything else.

Walk away with one leadership experiment

Not eight new things to fix. One. The one shift that creates traction.

Why this topic matters

The Gap Most Leaders Don't Talk About Most capable leaders can diagnose their teams accurately. The harder thing is seeing yourself. Not because you lack self-awareness. But because pressure changes behavior in ways that are difficult to see from the inside. The behavior changes. The person doesn't. That gap - between how you want to lead and how you actually show up when it counts - is your leadership capacity.

You'll learn from

Jessy Santana

Jessy Santana

Leadership & Culture Change Consultant | Facilitator | Speaker

In collaboration with:
University of British Columbia
Canada Post
Canadian Centre for Diversity and Inclusion
NASA
Yale
See all products from Jessy
Get free access