Build Your Leadership Operating System: The Playbook No One Handed You
Lisa Friscia
People Strategy & Leadership Expert
From improvising to operating: build the leadership system that actually holds
You wanted to lead. But when you got there, you realized the thing that made you excellent at your job is not the thing that makes you excellent at this one.
Grinding harder isn't the answer. But neither is a leadership retreat where everyone leaves inspired and nothing changes. The books give you frameworks. The articles give you buzzwords. Nobody gives you a roadmap.
The problem isn't your effort or intentions. It's that nobody handed you the infrastructure. That's not a you problem. That's a design problem.
When roles are unclear and decision rights are fuzzy, people fill the gaps with assumptions- and left unchecked, these become chaos. No amount of trying harder fixes a broken system.
Most training teaches skills without addressing the conditions those skills have to survive in.
This workshop builds the structure first.
In 3.5 hours you'll build a leadership operating system that holds:
✅ Values → behaviors your team can see and replicate
✅ Role clarity, decision rights, and delegation mapped to your real work
✅ Three meeting templates ready Monday
You don't leave with notes. You leave with a system — grounded in your values, built for your context, ready to run.
Workshop agenda
- 12:00PM EDT
Welcome & Framing
You're done improvising. We set the context and make sure you know exactly what you're building today.
- 12:15PM EDT
Know Your Why — Values Into Action
A value without an operating system is just a vibe. Translate yours into the actual behaviors and decisions that define how you actually lead.
- 12:50PM EDT
Know Your Default — The Leadership Lens
Every leader has a dominant lens. You'll identify yours, see what it's aiding or costing you under pressure, and learn when to stretch.
- 1:20PM EDT
BREAK
Brief bio and stretch break
- 1:30PM EDT
Build Your Team Clarity System
What do you actually need people to do? Role clarity, decision rights, delegation. The three things that have to be explicit before anything else holds. You'll map your real team.
- 2:15PM EDT
Meeting Structures
Meetings are where decision rights become visible — or invisible. Leave with three templates you can use tomorrow- and know when to use each.
- 2:40PM EDT
Q& A And Work Time
Bring your real situation. Full group Q&A first, then breakout rooms open for anyone ready to apply the frameworks to their own work.
Learn directly from Lisa
Lisa Friscia
Fractional CPO helping leaders build the systems that make teams work
Who this workshop is for
Founders building culture for the first time. You have strong instincts. Make them structural before the team outgrows your systems.
New people leads stepping into management. You were promoted for your work. Now you're responsible for others' results. This is it.
Leaders taking on bigger scope or a new role. What got you here won't get you there. Build the operating system before the gap grows.
What's included
Live sessions
Learn directly from Lisa Friscia in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Workbook
Every framework, activity, and reflection prompt from the session in one place. You'll use it during the workshop and come back to it every time you hire someone new, restructure a team, or step into a bigger role.
Six Ready-to-Use Templates
Role clarity framework. MOCHA decision rights map. Delegation spectrum. 1:1 meeting structure. Decision-driven team meeting. Managing up in the room. Formatted and ready to adapt — not just concepts to remember.
AI Prompts for Leaders
Prompts designed specifically for the situations covered in the workshop — hard conversations, decision-making, feedback, managing up. Built to use on the job, not just in the session.
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Frequently asked questions
$275
USD
2 cohorts