The Operational Debt Audit

Most operational problems don’t show up as a crisis. But they cause friction, bottlenecks, unnecessary delays, and, of course, money.

Perhaps a decision that should take five minutes takes three days. Or a process that only works because long-timers always catch what falls through.

Having run four companies and led global operations for one of the largest professional services firms in the world, I’ve seen exactly what this friction costs and how it creates serious problems, and I know first-hand how important it is to recognise and fix it.

I'm happy to offer this free 7-minute diagnostic covering the five areas where operational friction tends to build up quietly in growing businesses.

The diagnostic will take you through the most critical areas of operational friction and bottlenecks in SMEs, startups, and complex teams, resulting in a score-driven diagnosis.