AI Certification: Agents & Workflows

Jacob Bank

Founder, Relay.app. 70k+ on LinkedIn

Learn to delegate work to AI

AI is not just for chatting anymore! AI agents don't just talk to us, they can do work for us. In this class, we'll cover the fundamentals of AI agents and how to work with them. You'll learn to delegate one-off tasks and to build automatic agentic workflows that work 24/7.

The class will use Claude Cowork and Relay.app as the two main tools.

What you’ll learn

Everything you need to know to about automating your work with AI.

  • What are AI agents?

  • What are they good at?

  • When is an agent the right solution?

  • What is Claude Cowork?

  • What should I use it for?

  • How do I set up memory, connectors, and skills?

  • What is the difference between an agent and a workflow?

  • What are triggers, actions, AI steps, and flow control?

  • What is the disinction between deterministic and agentic?

  • What is Relay.app?

  • What should I use it for?

  • How do I set it up?

Learn directly from Jacob

Jacob Bank

Jacob Bank

Founder/CEO of Relay.app. Leading AI educator with >70k followers on LinkedIn.

See all products from Jacob

Who this course is for

  • You want to automate your work with AI.

  • You work in an operational role like marketing, sales, support, finance, or HR.

  • You have basic AI skills (i.e. you use ChatGPT regularly), but you're not an engineer.

What's included

Jacob Bank

Live sessions

Learn directly from Jacob Bank in a real-time, interactive format.

1-1 Support

Get expert feedback on your AI agents over email.

Office Hours

Get live help and feedback as you work with your agents.

Lifetime access

Go back to course content and recordings whenever you need to.

Certificate of completion

Share your new skill with badge on LinkedIn.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Course syllabus

3 live sessions • 3 projects

Week 1

May 5—May 10

    May

    5

    Lesson 1: Introduction to AI Agents

    Tue 5/55:00 PM—6:00 PM (UTC)

    Homework for week 1 (est. 30 mins)

    1 item

Week 2

May 11—May 17

    May

    12

    Lesson 2: Agentic Workflows

    Tue 5/125:00 PM—6:00 PM (UTC)

    Homework for week 2 (est. 2 hours)

    1 item

Schedule

Live sessions

1 hr / week

    • Tue, May 5

      5:00 PM—6:00 PM (UTC)

    • Tue, May 12

      5:00 PM—6:00 PM (UTC)

    • Tue, May 19

      5:00 PM—6:00 PM (UTC)

Projects

1-3 hrs / week

Frequently asked questions