AI for Furniture Sales Associates

Dr. Todd M Wolfe

AI Sales Coach for Furniture Retail

AI is changing furniture shopping. Train your sales team before they fall behind

Furniture sales teams are facing a new kind of customer. Today’s buyers often walk into the showroom after researching online, comparing prices, reading reviews, and even using AI to shape their buying decisions.

That means sales associates need to be more prepared, more consultative, and more confident than ever.

This workshop shows furniture sales associates how to use AI as a practical sales coach to improve discovery questions, product recommendations, objection handling, and customer follow-up. It is designed for real showroom conversations, not theory.

The goal is simple: help sales associates use AI to sell smarter while keeping the relationship human.

What you’ll learn

Become a sharper, more confident furniture sales pro by using AI to prep, ask better questions, handle objections, and follow up.

  • Get ready before each interaction with prompts that help you understand customer needs faster.

  • Learn questions that uncover lifestyle, room use, budget, urgency, and decision drivers.

  • Translate fabrics, frames, comfort, size, and durability into value customers care about.

  • Practice realistic objection responses so you stay helpful, confident, and consultative.

  • Create warm follow-up messages that recap needs, recommend next steps, and keep trust alive.

  • Know what not to enter, what not to claim, and how to keep AI use professional and safe.

Workshop agenda

  • Welcome: The New Furniture Buyer

    How AI, online research, reviews, and price comparison are changing showroom conversations.

  • AI as Your Private Sales Coach

    How sales associates can use AI to prepare, practice, and improve without replacing their own voice.

  • Better Discovery Questions

    Use AI to uncover lifestyle needs, room use, budget, timing, decision makers, pets, kids, and durability concerns.

  • Turning Product Features into Customer Benefits

    Translate fabric, frame, comfort, size, warranty, delivery, and design details into value customers understand.

  • Objection Handling Roleplay

    Practice responses to “just looking,” price concerns, spouse approval, online comparisons, and delivery hesitation.

  • Follow-Up That Keeps the Sale Moving

    Create personal, helpful follow-up messages after showroom visits, quotes, missed sales, and delivery.

  • Responsible AI on the Sales Floor

    What not to enter into AI tools, what not to claim, and how to protect trust, privacy, and professionalism.

  • Build Your Personal AI Sales Toolkit

    Leave with repeatable prompts for prep, discovery, recommendations, objections, and follow-up.

Learn directly from Todd

Dr. Todd M Wolfe

Dr. Todd M Wolfe

DCS, MBA. 20+ years turning technology complexity into business results

Purdue Global
DeVry
Raymour & Flanigan Furniture and Mattresses
Southern New Hampshire University
See all products from Dr. Todd

Who this workshop is for

  • Furniture Sales Associates
    Showroom sales pros who want to use AI to improve discovery, recommendations, objections, and follow-up.

  • Sales Managers & Store Leaders
    Leaders who want practical AI training their teams can use immediately on the sales floor.

  • Furniture Retail Owners
    Retail owners who want their teams to adopt AI responsibly and improve customer conversations.

What's included

Dr. Todd M Wolfe

Live sessions

Learn directly from Dr. Todd M Wolfe in a real-time, interactive format.

Lifetime access

Revisit the recordings, prompts, templates, and playbook whenever you need a refresher.

Furniture retail peer community

Learn alongside other furniture retail professionals facing the same sales challenges.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

AI Sales Coach Playbook

Students leave with a step-by-step guide for creating their own AI-powered sales coach for prep, roleplay, objections, and follow-up.

Furniture AI Prompt Pack

Copy/paste prompts for discovery, recommendations, objections, follow-up, and roleplay.

Showroom Follow-Up Templates

Ready-to-use email and text templates for quotes, missed sales, and post-visit follow-up.

Responsible AI Sales Checklist

Know what to use AI for, what not to enter, and how to avoid risky customer claims.

Maven Guarantee

Your purchase is backed by the Maven Guarantee.

Frequently asked questions

Maven for Teams

Reimbursement

Get your company to pay

Everything L&D needs: email template, receipts, and certificate of completion.

Get reimbursed

Team discount

Learn with your teammates

Save 20%+ when 2 or more teammates enroll in the same cohort.

Save 20%+ with a team

Private cohort

Run a cohort for your org

A dedicated cohort with a custom schedule and curriculum, tailored to your team.

Book a private cohort

$249

USD

Jul 13
·

12–2:30pm EDT

Enroll