How to Prepare for a Voice AI Interview
Dr. Carmen Martinez
Conversational AI & Agentic UX strategist, author, and educator
What you get
A one-page visual guide to a Voice AI hiring process: the four rounds, what each one is testing, and what you should do in each.
Job descriptions list skills. Interviews test decisions: when to send a caller to a human, where to start with a small team, which metrics change a decision, whether to build or buy.
Inside:
The four rounds, with sample questions and what to do in each
Four decisions to be ready to defend: routing and handoff, scope and rollout, metrics, build vs. buy
Five things to prepare before every round
One question to ask yourself before you walk in
For conversation designers, UX writers, and AI practitioners moving toward broader Voice AI responsibilities.
The full article adds sample answers and follow-up questions, a first-90-days plan, questions for the hiring manager, and a checklist for each round.