Chris Metcalfe

Cohort 1

We believe in transparency. That’s why we’re giving you a&nbsp;full, in-depth preview&nbsp;of what you’ll actually learn, how the course is structured, and the frameworks we’ll use. What’s Inside:✅&nbsp;A Deep Dive into the Course Curriculum&nbsp;– See exactly how&nbsp;each module builds on the next&nbsp;to create a system for modern PX.✅&nbsp;Core Frameworks &amp; Methodologies&nbsp;– Get a preview of the&nbsp;product principles, tools, and techniques&nbsp;that power PX transformation.✅&nbsp;What You’ll Walk Away With&nbsp;– Understand the&nbsp;specific skills and outcomes&nbsp;you’ll achieve by joining the cohort.

FREE: The Detailed Cohort Overview for PX as a Product


By the end of this course, you’ll be able to reimagine your employee experience as a product and unlock the tools and strategies to:•	Solve real employee problems with a modern, agile approach.•	Align strategy with measurable, lasting outcomes•	Design seamless, outcome-driven PX initiatives that align with organisational goals.•	Drive lasting transformation across your teams and organisation. Why This Course?Employee experiences often fail to meet expectations. Outdated HR practices, siloed processes, and a lack of alignment with organisational goals lead to disengaged employees and missed opportunities for impact. This course offers a game-changing approach:&nbsp;reframe employee experience as a product&nbsp;to deliver measurable outcomes for employees and the business. Through this course, you’ll embark on a journey to: •	Transform your mindset: Shift from reactive HR practices to a proactive, product-driven approach.•	Solve real employee challenges: Use proven discovery and design frameworks to identify and address friction points.•	Drive measurable outcomes: Align employee experience initiatives with organisational goals to create sustainable impact. By the end, you’ll not only think differently but act differently, empowered with a&nbsp;PX Toolkit&nbsp;of practical frameworks and strategies to: •	Design seamless, integrated experiences that employees love.•	Improve your delivery capability - build agile, collaborative workflows that sustain innovation.•	Continuously improve through data, feedback, and iteration.•	Create a bulletproof narrative for c-suites &amp; boards on the integral value that your PX function brings to the organisation. This is about transformation, equipping you with the tools, mindset, and confidence to lead PX like a product manager. What You’ll Learn:Adopt a Product Mindset:Reimagine the employee experience as a product that evolves to meet employee and business needs.Shift from reactive processes to outcome-driven strategies that deliver measurable value. Master Discovery &amp; Strategy:Use frameworks like empathy mapping, journey mapping, and service blueprints to uncover real employee challenges.Craft a clear PX vision and strategy that bridges employee needs with organisational goals. Prioritise and Deliver Impactful Solutions:Learn to focus on what matters most with prioritisation frameworks like Cost-of-Delay and OKRs.Prototype and test solutions with small pilots, iterate using employee feedback, and refine for maximum success. Design Seamless Employee Experiences:Create experiences that align technology, processes, and culture into a cohesive journey.Identify key touchpoints and moments that matter to design employee-centric solutions. Drive Continuous Improvement:Evaluate progress through quarterly reviews, refine strategies, and embed a culture of learning and iteration.Sustain momentum by empowering teams with agile workflows, collaboration tools, and a product mindset. Course Outline:Module 1: PX as a Product | FoundationsLay the groundwork by adopting a product mindset and building a PX foundation aligned with organisational goals. •	Learn core product operating principles and go-to-market frameworks.•	Craft a clear vision, mission, and strategy for employee experience.•	Define measurable outcomes with North Star metrics. Module 2: PX Discovery | Build the Right ThingDiscover and map employee needs to design impactful, user-centric PX solutions. •	Use empathy mapping and journey mapping to uncover key friction points and opportunities.•	Develop service blueprints that align front-end experiences with back-end processes.•	Translate insights into actionable solutions using opportunity solution trees. Module 3: PX Solution Delivery | Build the Thing RightPrioritise, prototype, and deliver PX initiatives using agile workflows and cross-functional collaboration. •	Apply frameworks like Cost-of-Delay and Now/Next/Later to prioritise initiatives.•	Design and test prototypes through experimentation and employee feedback.•	Deliver solutions effectively with tools like Kanban boards and structured launch processes. Module 4: PX Operations | Learn &amp; IterateEmbed continuous improvement practices to sustain PX transformation and drive measurable outcomes. •	Conduct quarterly reviews to evaluate progress and refine PX strategies.•	Use OKRs to align PX initiatives with organisational goals.•	Iterate and improve deliverables based on data, feedback, and evolving employee needs. Who Should Join This Course?This course is for progressive HR and PX leaders who are ready to modernise their approach and deliver measurable impact. You should join if you:•	Feel the old &amp; traditional ways of HR are no longer helping you meet the ever evolving&nbsp;demands of your organisation.•	Want to design employee experiences that align with organisational goals and engage employees.•	Need practical tools to uncover challenges, prioritise solutions, and measure progress.•	Aim to build a culture of continuous improvement with agile practices and cross-functional collaboration. Whether you’re an HR professional or organisational leader, this course will help you shift from traditional processes to a modern, outcome-driven approach that delivers real results. Why Learn From Us?With decades of combined experience in HR, technology, and product management, we bring: HR Tech Leadership:&nbsp;Senior roles at Workday, Docebo, Shopify, Primark, and more.Go-to-Market and CX Expertise:&nbsp;15+ years of customer-focused strategy and product marketing leadership.Proven Product Thinking:&nbsp;Practical application of product principles to real organisational challenges.Measurable Results:&nbsp;Frameworks and strategies tested at scale to deliver lasting impact.

The PX Transformation Journey: Evolve from HR to PX Leader.


Course syllabus

Join us to kickstart your transformation!.

April 22nd, 2024


Live Sessions:&nbsp;designed for deep learning and collaboration.

Tuesdays & Thursdays

Dedicated time to address questions and challenges.

AMA Friday


Time required outside live sessions to apply concepts and develop ideas.

Project work


Course schedule

HR leaders struggling with engagement, retention &amp; disconnected tech who want to create meaningful, measurable improvements in experience.

PX professionals who are 'all-in' on progressive PX practices that need a toolkit to unlock their ability to execute.

Founders&nbsp;who don't yet have a full-fledged people experience function who want to set their company up for success to grow with integrity.

Who is this course for

What you'll get out of this course


📖 Use actionable frameworks to align strategy, empower teams, and design employee experiences that drive measurable results.

Apply a Proven Framework for Transformation


🔑 Reframe employee experience as a product that evolves to meet real employee needs and deliver business value.

Adopt a Product Mindset


💡 Learn how product principles and skills drive impactful employee experiences and establish this function in your organisation.

Understand the Role of Product Management


🌟 Create PX strategies that connect employee goals with organisational outcomes and set a clear path to success.

Build a Vision and Strategy


🛠️ Use tools like empathy mapping, journey mapping, and opportunity solution trees to uncover employee needs and test assumptions.

Master Discovery Techniques


⚡ Prototype and test solutions through small pilots, refine ideas with feedback, and scale successful initiatives.

Deliver and Iterate Solutions


🤝 Foster collaboration to co-design seamless experiences that integrate technology, culture, and processes.

Empower Cross-Functional Teams


📏 Develop metrics to track impact, refine strategies, and demonstrate measurable outcomes for employees and the business.

Measure and Improve


Unlock the power of product thinking to build employee experiences that employees love and businesses need.


Learn directly from Chris Metcalfe

Chris Metcalfe

Courses

PX as a Product: Applying Product & GTM Principles to Employee Experience

Lightning Lessons

Clarity and Alignment: HR as a Product Portfolio

Resources

FREE: The Detailed Cohort Overview for PX as a Product