Live Service Game Production

4 Weeks

·

Cohort-based Course

Learn the art of LIVE SERVICE Game Production from a AAA Game Producer!

Previously at

Pokémon
Minecraft
King Digital Entertainment
Disney
Activision Blizzard

Course overview

Take your Skills from Zero to Hero!

Lessons introduce you to Live Service concepts and give you tools to manage your next project, in a safe and supportive environment.


By the end of this course, you'll understand Live Service Game Production best practices and be able to take them to your next Live Service project!


COURSE CONTENT:

Intro to Live Service Game Production

A baseline understanding of Live Service game is fundamental to supporting a successful product

- What is a Live Service Game

- The Live Service Producer Role

- Live Service vs. non-Live Service Games


Release and Stabilization

Games are never rock-solid on release - understand how to support releases and stabilizing your live product

- Surviving Release Day

- What is a Day 1 Patch

- Stabilizing your Game

- The Release Manager Role


LiveOps Communication and Coordination

Clear communication is key in any fast paced, live role where decisions have immediate impact

- LiveOps Coordination: Slack best practices

- LiveOps Coordination: the Release Playbook

- LiveOps Coordination: the WarRoom

- Community Management and Customer Service


Managing a Live Service Product

Developers are human and need rest - learn how to run 24/7 Always On product without burning out

- What is Versioning

- Live Service team structure

- Environments and Promotion

- Branching Strategy


From the creator of the original live format Game Production course - rated 4.9★ with nearly 500 students to date!


Live Service games are here to stay, but there are many pitfalls to a successful game launch - learn from a battle-tested veteran how to prepare your team and workflows ahead of time, manage releases and avoid common pitfalls!


Andy has setup Live Service workflows and managed Live Operations Releases at King [Activision/Blizzard], Digital Extremes [Tencent], WB Games, Shrapnel and Stoic, and has consulted at many other studios.

Who is this course for

01

Game Producers

Growing into a Live Service role and need experience for your next role

02

Lateral Movers

Need foundational knowledge of Live Services to help transition into a Game Development

03

Indie Developers

Who want to better understand Live Service support your game release

04

QA Test team members

Looking to hone your Live Service release skills .

05

Game Operations

Looking to support for your Live Service game and effectively manage releases?

Prerequisites

  • Game Production Principals

    This course assumes knowledge of Game Production principals, from a development studio, college or course.

What you’ll get out of this course

A tutor who's supported Minecraft and Candy Crush!

Andy has built out Live Service organization to support major releases

Live Service Best Practices

Gain valuable tools to run a 24/7, Always On, Live Service game

Live Service Pitfalls to Avoid

Common Live Service blunders and how to avoid them

Release Management Best Practices

How to manage a WarRoom, what is a Release Playbook and more!

Ever growing Course Content

Live Service isn't static - new video content will be added as Live Service support practices evolves

Access our Network Accelerator

Gain access to a dedicated Discord community of Game Producers and previous course alumni

NO BS, Honest and Transparent

Insight into what works, and what does, from a battle tested video game veteran

What’s included

Andy Johnson

Live sessions

Learn directly from Andy Johnson in a real-time, interactive format.

Lifetime access

Go back to course content and recordings whenever you need to.

Community of peers

Stay accountable and share insights with like-minded professionals.

Certificate of completion

Share your new skills with your employer or on LinkedIn.

Interactive lesson

A choose-your-own adventure style lesson so you can experience running a release WarRoom!

Network Accelerator

Join our private alumni Discord of 100+ professionals and grow your network.

Maven Guarantee

This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

Course syllabus

3 live sessions • 23 lessons

Week 1

Sep 3—Sep 7

    0.0 - Course Introduction

    2 items

    Sep

    4

    1.0 - An Introduction to Live Service Production

    Thu 9/41:30 AM—3:00 AM (UTC)

    Additional Materials

    2 items

Week 2

Sep 8—Sep 14

    Sep

    11

    2.0 - Stabilization

    Thu 9/111:30 AM—3:00 AM (UTC)

    Additional Materials

    1 item

    3.0 - Repeatable Process

    5 items

Week 3

Sep 15—Sep 21

    Sep

    18

    4.0 - Communicating for Success

    Thu 9/181:30 AM—3:00 AM (UTC)

    Additional Materials

    1 item

    4.5 - Interactive WarRoom Simulator

    1 item

    5.0 - Monitoring Community & Customer Support

    3 items

Week 4

Sep 22—Sep 25

Post-course

    Alumni Course Discord Invite

    1 item

Meet your instructor

Andy Johnson

Andy Johnson

Head of Production: 30yr Industry Veteran

Live Service games are here to stay!


Understanding how to setup pipelines and manage teams to support 24/7 always on is an imperative to success.


I've built successful teams and launched games at major game studios - Disney, Pokémon, Minecraft, Activision/Blizzard, King, Tencent, Digital Extremes, WB Games, Eidos, Sega, THQ and more - I know what is takes to be a top candidate and I'm here to help.


My passion, outside of developing video games, is knowledge sharing. I am the creator of successful courses including my Game Production course and Cheat Codes for Game Roles job seekers bootcamp, and this Live Service Game Production course. I'm a regular guest speaker at colleges and events.


Check out my - LinkedIn profile here - and please reach out if you have any questions .

The Walt Disney Company
Pokémon
Minecraft
Activision Blizzard
A pattern of wavy dots

Join an upcoming cohort

Live Service Game Production

LS-GP01 - Fall 2025

$700

Dates

Sep 4—26, 2025

Application Deadline

Aug 30, 2025

Course schedule & support

3 Live Sessions / ~4 hours total

  • A Live Lesson

    6:30pm - 7:30pm PST

    A live class with Andy teaching Live Service Game Production

  • Pre-recorded video lessons

    Learn on your schedule

    Additional lessons grow the course, with new content added and the course updated as industry evolves

  • Discord Course Channel

    Ongoing communication

    Use the dedicated Discord channel for cohort questions, help & discussion

  • Alumni Discord

    Stay in touch after the course!

    On course completion you'll be invited to the exclusive Game Production Alumni Discord channel to stay in touch with Andy and grow your network with students from previous cohorts

Frequently Asked Questions

A pattern of wavy dots

Join an upcoming cohort

Live Service Game Production

LS-GP01 - Fall 2025

$700

Dates

Sep 4—26, 2025

Application Deadline

Aug 30, 2025

$700

4 Weeks