Information Architect & Author
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Have you ever watched someone skilled at knowing what to say, when to speak, or how to frame a decision so others could engage? If so, youโve already seen effective sensemaking in action.
Sensemaking is the deeply personal process we use to understand complex, messy, and/or ambiguous situations so we can make better decisions and take more thoughtful action.
This often looks like intuition or common sense. In reality, it is more about pattern recognition, discernment, and timing, developed in context to your lived experience.
This workshop is about the timeless part of sensemaking. Which isn't the tools, templates or technologies. The timeless part of sensemaking is the people part.
Have you ever felt like ...
Other people are always in the way of your good work
Your team or stakeholders is where awesome plans go to die
Your desk looks like a good place to bang your head in frustration after your last meeting
Don't bang your head on that desk, sensemaker. This workshop can help you see how this is all a game and you are just not playing to your highest ability yet.
In this workshop we are going to breakdown how other people impact our work, and what we can and CANNOT do about it ๐ฎ
Below are three outcomes you can expect from using this time to improve your sensemaking skills with Abby as your guide.
Diversify your approach to stakeholder management
Learn what approaches work (and don't work) in what contexts
Expand your ability to understand stakeholder incentives
Add new sensemaking practices to your repertoire
Learn a simple framework for communicating about return on investment
Build richer structural arguments
Swap notes with other people making sense in other contexts
Contribute to small group discussions based on your experiences
Play Sensemaking the Game with a small group of peers
A time to get to know one another and set some ground rules before we dig into the harder stuff like who we want to be when we grow up.
Learn how to determine who to approach about your work and eight approaches you can try on, like masks, to have different impacts on people.
Strengthen your sensemaking with eight practices that work in a variety of contexts (each specially suited for a specific approach)
Learn how to uncover other peopleโs incentives to better plan for sensemaking work in context to reality.
Dig into the difference between our intentions and other peopleโs incentives and look at ways of making a case for sensemaking work using a rubric of six types of expected return.
Take on structural argumentation as a series of eight lenses through which any change proposal can be strengthened on the way to other peopleโs eyeballs, hearts, and minds.
End with a fun way to model the chaos of a typical project while working on your ability to think about squishy topics like incentives, power, return on investment, and stakeholder drama.
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Author, teacher and community leader in the field of information architecture
Sensemakers looking to feel less frustrated and alone in their practice.
Anyone for whom the "people part" is in the way of the "making sense" part.
Systems thinkers who struggle to connect with stakeholders.
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Live sessions
Learn directly from Abby Covert in a real-time, interactive format.
PDF of Timeless Sensemaking for Modern Sensemakers
This will be the text we reference during the workshop. It is recommended that you do the pre-reading assignments to get the most out of LIVE class time.
FREE Month of Premium Access to the Sensemakers Club
A community where curious people go to grow. Premium membership includes unlimited daily discussion groups hosted by peers trained to hold space not fill it, regular live sessions with Abby, and access to the Sensemakers Library, a collection of community-powered education created and tested at the Sensemakers Club. Access starts after class.
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