Toolkit

Coaching Toolkit for Leads & Managers

Yuan Wang

Yuan Wang

Certified Coach. Head of Design, Maven. Ex-Airbnb/Twitter/Mozilla.

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What's inside

Three Modes of Leading

A side-by-side breakdown of directing, mentoring, and coaching: what each sounds like, when to use it, and who owns the answer.


The 5 Questions Every Manager Should Memorize

Five questions that work in almost any 1:1, with a short explanation of why each one lands.

Acknowledge & Validate

The three-step listening sequence with acknowledgment and validation examples that you can adapt to your own conversations.

Coaching Questions by Situation

A question bank organized by what's actually happening: they're stuck, they have a limiting belief, they need to act, or you sense something deeper.

The Energy Ladder

A framework for reading where someone is emotionally with the right move and go-to questions for each state.

Three Annotated Coaching Scenarios

Full conversations showing every framework in action.

Three Mindsets That Change How You Lead

The beliefs that shift you from advice-giver to coach, with practical ways to apply each one.

Free

Reference guide for transforming 1:1s from advice-giving sessions into conversations that empower independence.