Schedules alternate by cohort to support multiple time zones. This cohort meets afternoons (ET).

April 2026

User Experience Research Leader

Anna Howell

Product managers who drive strategy, development, and launch of products.

Designers who craft user experiences, interfaces, and visual design.

Applying AI tools and techniques to professional workflows — assign alongside more specific AI topics.

Building autonomous AI agent systems that take actions, use tools, and orchestrate multi-step workflows.

User experience design — information architecture, interaction design, usability, and end-to-end experience flows.

Conducting user interviews, surveys, and usability studies to understand customer needs and validate decisions.

Build AI workflows around your work, test their reliability, and develop the judgment to know what to delegate and when to step in.

Founder | Builds Agentic AI Systems

Google

PayPal

Bloomberg

Capital One

John Whalen, PhD

Founder | Builds Agentic AI Systems | Cognitive Scientist

Agentic AI for Product Teams: Build Workflows & Agents You Can Trust

Pinterest

CEO, AI Research Leader, Cognitive Scientist, O'Reilly Author

<h3>Why I enrolled</h3>
<p class="p2-tall">I've been out of the workforce for the past 14 months, and have not yet had the chance to use AI agents or tools in a meaningful way on the job.  I'm looking for my next UX Research leadership opportunity now, and want to hit the ground running with AI when I land in my next role.  I'm so pleased to have the opportunity to learn with and from all of you!</p>
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<h3>What I’ll apply</h3>
<p class="p2-tall">There are so many protocols that I now feel confident about automating when setting up my next UX Research practice.  It will encourage me to start with very clear and precise documentation/directives that can be easily understood by new members of my team, stakeholders, and agentic AI.  I'm also excited to try triangulating different types of data, which was beyond the project I completed for class, but which I now feel prepared to do.</p>
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Certificate

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