Cohort 2

Founder/Tech Service Designer

John Fletcher

You will learn how services actually operate in delivery.
Not the idealised version. You will learn to see the whole system.  

25-year UX and Service Design Leader

Nike

NYC.gov

THE WORLD BANK GROUP

Elsevier

Microsoft

Frank Spillers

I’ve led AI-first service design across government, enterprise, and start-ups.

Service Design Intensive & Certification- Design for End-to-End Services

Frank Spillers UX Inner Circle

<h3>Why I enrolled</h3>
<ol class="list-decimal ml-8"><li><p class="p2-tall">Strengthen and polish my ability to conduct service audits and improve service designs. </p></li><li><p class="p2-tall">Resonate more with leadership regarding what their narratives and true problems are</p></li><li><p class="p2-tall">Determine if there are others in this space wanting to partner</p></li></ol>
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<h3>What I’ll apply</h3>
<p class="p2-tall">Working through the communication of the value of Service Design and bringing in Blueprinting in a more concrete way!<br></p>
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Certificate

Learn more about this course