September 2025

UX Reseacher

Ross Lordon

Product managers who drive strategy, development, and launch of products.

Designers who craft user experiences, interfaces, and visual design.

Marketers who drive brand awareness, customer acquisition, and growth across channels.

Applying AI tools and techniques to professional workflows — assign alongside more specific AI topics.

Conducting user interviews, surveys, and usability studies to understand customer needs and validate decisions.

Gain hands-on mastery of AI research tools and frameworks to deliver trusted insights faster while maintaining the rigor that matters.

AI Research Expert | Johns Hopkins PhD

Google

Capital One

Bloomberg

Pinterest

John Whalen, PhD

PhD. O'Reilly author. Host of AI for UX, where I interview AI tool founders.

AI for Customer Research: Deliver Trusted Insights at Scale

CEO, AI Research Leader, Cognitive Scientist, O'Reilly Author

<h3>Why I enrolled</h3>
<p class="p2-tall">I'm hoping to learn how I can bolster my skills and expertise with AI tools as a UXR professional.</p>
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<h3>What I’ll apply</h3>
<p class="p2-tall">I'm excited to apply the practical skillset in my job.</p>
<p></p>

Certificate

Learn more about this course