Schedules alternate by cohort to support multiple time zones. This cohort meets in the afternoon (ET).


March 2026

Digital CX Analyst 

Carla Almandoz

Gain hands-on mastery of AI research tools and frameworks to deliver trusted insights faster while maintaining the rigor that matters.

AI Research Expert | Johns Hopkins PhD

Google

Capital One

Bloomberg

Pinterest

John Whalen, PhD

AI for UX Expert | Fortune 500 clientele | CEO, author & speaker

AI for Customer Research: Future-Proof Your UX & Product Skills

<h3>Why I enrolled</h3>
<p class="p2-tall">I would love to learn how AI for customer research can help me with more in depth analysis of customer sentiment. </p>
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<h3>What I’ll apply</h3>
<p class="p2-tall">Im excited to try out synthetic users more. </p>
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Certificate

Learn more about this course