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From AI Curious to AI-First Comms Leader

Sara Miller

Sara Miller

With 20+ years of leading Communications, ex-AWS Comms chief teaches AI adoption

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The AI Mindstate

What this section is about:
This section introduces the difference between having an AI mindset and building an AI Mindstate. A mindset is what you believe. A Mindstate is what you do.

Sara explains why communicators need to move beyond simply being curious about AI and start changing how they approach daily work. Instead of treating AI as an occasional tool, this section shows how to begin using AI as a thought partner from the start of a project.

What people will gain:
A practical understanding of the behavioral shift required to move from AI experimentation to AI confidence and why AI adoption is really about changing habits, not just learning tools.

Start With the Problem, Not the Bot

What this section is about:
This section explains why strong AI work begins with the business problem, communications challenge, or desired outcome, not with the AI tool itself.

Sara shares how communications teams can identify the right work for AI to support, including repeatable tasks like drafting first-pass talking points, summarizing reports, building briefing memos, or organizing existing materials. The goal is not to hand over strategy to AI, but to use AI to reduce repetitive work so communicators can spend more time on high-value thinking.

What people will gain:
A clearer way to decide when and how to use AI, starting with the work that needs to be done instead of chasing tools, features, or generic prompts.

Avoiding AI Slop

What this section is about:
This section focuses on one of the biggest risks for communications teams: generic, inconsistent, or off-brand AI output.

Sara explains why the answer is not just “better prompts.” The real fix is better preparation. AI needs to be educated with the right context, including key messages, brand narratives, audience insights, strategic priorities, and examples of strong past work.

When every team member uses AI without shared knowledge artifacts, the output becomes inconsistent. This section shows why communicators must give AI the right foundation before asking it to create.

What people will gain:
A practical understanding of how to improve AI quality, brand consistency, and credibility with leadership by giving AI the right context before prompting.

Where Communications Is Going

What this section is about:
This section looks at the future role of communications in an AI-first workplace.

Sara discusses how communicators will increasingly guide, manage, and monitor AI tools and agents rather than execute every piece of content themselves. The role of comms is shifting from production alone to sensemaking, judgment, emotional intelligence, and strategic counsel.

AI can help communicators spend less time on repetitive execution and more time advising leaders, interpreting complexity, connecting with audiences, and shaping meaning across the business.

What people will gain:
A forward-looking view of why AI will not replace strong communicators — but will raise the bar for how they lead, advise, and create value.

Free

Former AWS comms leader Sara Miller shows Comms leaders how to build practical, strategic AI habits.