Turbocharge your UX research: write for impact
4.8 (11)
3 Weeks
·Cohort-based Course
This 3 week cohort course will change the way you communicate, forever. Perfect for anyone who writes using customer insights.
Turbocharge your UX research: write for impact
4.8 (11)
3 Weeks
·Cohort-based Course
This 3 week cohort course will change the way you communicate, forever. Perfect for anyone who writes using customer insights.
Previously at
Course overview
Present ideas in a way that drives stakeholder action
Get ready to transform the way you communicate your insights. In this course, you’ll master the art of turning complex data into clear, powerful stories that captivate your audience. Learn how to structure your findings for maximum impact, create frameworks that make even the most detailed data easy to grasp, and uncover the difference between simple observations and real, game-changing insights. Plus, we’ll show you how to confidently communicate your key takeaways to senior stakeholders, making sure your work drives action and gets the recognition it deserves.
Who is this course for
01
UX researchers
who want to present research findings in a way that is succinct, compelling and galvanizes stakeholders to take action.
02
Designers
who need to communicate insights with senior stakeholders or clients in ways that are crisp, compelling and memorable.
03
Product managers
looking to bring together disparate data sources and viewpoints into a document that clarifies strategic direction.
What you’ll get out of this course
Improve the structure and storyline of your deliverables to make them more compelling and succinct
- Break down complex information into clear sections, guiding your audience through a logical flow.
- Highlight key takeaways upfront in executive summaries to ensure your audience is aligned on your key takeaways.
Create frameworks to present data in ways that are easy to understand and remember
- Use structures like hierarchies and 2x2 matrices to present data and insights
- Group related data points into themes to provide a clear, digestible structure for decision-makers.
Write better insights from data, including nailing the difference between observations and insights
- Focus on explaining the 'why' behind the data, not just the 'what' you see.
- Turn patterns and trends into actionable insights by linking them to business goals or user needs.
Quickly communicate the impact or key outcomes of your work to senior stakeholders
Use concise, result-driven language to demonstrate the tangible impact of your work.
This course includes
10 interactive live sessions
Lifetime access to course materials
39 in-depth lessons
Direct access to instructor
3 projects to apply learnings
Guided feedback & reflection
Private community of peers
Course certificate upon completion
Maven Satisfaction Guarantee
This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.
Turbocharge your UX research: write for impact
Course syllabus
Week 1
Jan
21
Optional: Course welcome and AMA sit down with Ruby
Week 1: Insights and Recommendations
Week 1: Quiz
Activity 1: Hands on practice to craft insights from data (Submit your work)
Jan
23
💬 Workshop A: Practice together and evaluate your skills in creating impactful insights.
Jan
23
💬 Workshop B: Practice together and evaluate your skills in creating impactful insights.
Week 2
Week 2: Frameworks
Week 2: Quiz
Activity 2: Develop a framework from data (Submit your work)
Jan
28
Optional: AMA with UXR expert
Jan
30
💬 Workshop A: Practice together and evaluate your skills in creating and using frameworks.
Jan
30
💬 Workshop B: Practice together and evaluate your skills in creating and using frameworks.
Week 3
Week 3: Reports & Impact Statements
Week 3: Quiz
Activity 3: Craft a report structure using pyramid principle (Submit your work)
Feb
5
Optional: AMA with UXR expert
Feb
6
💬 Workshop A: Practice together and evaluate your skill to structure reports and write impact statements
Feb
6
💬 Workshop B: Practice together and evaluate your skills to structure reports and write impact statements
Feb
7
Optional: Final wrap-up
Bonus
Course resources
Recordings of previous live sessions
4.8 (11 ratings)
What students are saying
This course is for you, if you...
01
Communicate with stakeholders or clients though writing.
02
Need to advocate for your POV with cross functional teams.
03
Want your writing to be more influential in your workplace.
04
Want to improve your communication with senior leaders.
Meet your instructor
Ruby Pryor
I've been working in Design and Customer Experience for a decade across Australia and Asia.
My experience includes working for Boston Consulting Group, Grab and Nous Group. This experience across management consulting and tech has taught me A LOT about how to write well and communicate to stakeholders across levels and grographies.
Outside of work, I have spoken at UX conferences in 5 countries, appeared on multiple podcasts and been interviewed on Channel News Asia. I have taught design and UX research content to learners from 5 continents.
Join an upcoming cohort
Turbocharge your UX research: write for impact
Cohort 2
$499
Dates
Payment Deadline
Course schedule
3-5 hours per week
Lectures
1-2 hour per week
Watch lectures at your own time, released every Monday. Discuss your thoughts with other learners in the community.
Activity
1-2 hours per week
Complete activities at your own pace after finishing the lecture to practice what you learned.
Workshop session
2 live classes on Thursday and Friday
Join one of the two workshop sessions for live feedback.
A mix of on demand content and live group experiences
Activities to apply learnings
- Weekly activities you can do in your own time
- Apply what you learnt in class
- Build confidence in using concepts hands on
A community of other learners
- Join the slack channel to collaborate with you fellow learners and build more skills
- Get access to additional reading materials shared by course facilitators
Pre-recorded lectures for key content
- Watch pre-recorded videos of the key learning content.
- Learn at your own pace whenever works for you
Workshops for live feedback
- Ask any questions that have arisen during the week
- Review the activity together and get feedback
- 2 session that work for a variety of time zones
Frequently Asked Questions
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Join an upcoming cohort
Turbocharge your UX research: write for impact
Cohort 2
$499
Dates
Payment Deadline