All courses Product

Featured in

Turbocharge your UX research: write for impact

New

3 Weeks

Cohort-based Course

This 3 week cohort course will change the way you communicate, forever. Perfect for anyone who writes using customer insights.

Featured in

Turbocharge your UX research: write for impact

New

3 Weeks

Cohort-based Course

This 3 week cohort course will change the way you communicate, forever. Perfect for anyone who writes using customer insights.

Hosted by

Ruby Pryor

Ruby is the founder of Rex a UX research and strategic design consulting firm.

Ruby Pryor

Ruby is the founder of Rex a UX research and strategic design consulting firm.

Previously at

Course overview

Present ideas in a way that drives stakeholder action

Get ready to transform the way you communicate your insights. In this course, you’ll master the art of turning complex data into clear, powerful stories that captivate your audience. Learn how to structure your findings for maximum impact, create frameworks that make even the most detailed data easy to grasp, and uncover the difference between simple observations and real, game-changing insights. Plus, we’ll show you how to confidently communicate your key takeaways to senior stakeholders, making sure your work drives action and gets the recognition it deserves.

Who is this course for

UX researchers

who want to present research findings in a way that is succinct, compelling and galvanizes stakeholders to take action.

Designers

who need to communicate insights with senior stakeholders or clients in ways that are crisp, compelling and memorable.

Product managers

looking to bring together disparate data sources and viewpoints into a document that clarifies strategic direction.

UX researchers

who want to present research findings in a way that is succinct, compelling and galvanizes stakeholders to take action.

Designers

who need to communicate insights with senior stakeholders or clients in ways that are crisp, compelling and memorable.

Product managers

looking to bring together disparate data sources and viewpoints into a document that clarifies strategic direction.

What you’ll get out of this course

Improve the structure and storyline of your deliverables to make them more compelling and succinct

Break down complex information into clear sections, guiding your audience through a logical flow.
Highlight key takeaways upfront in executive summaries to ensure your audience is aligned on your key takeaways.

Create frameworks to present data in ways that are easy to understand and remember

Use structures like hierarchies and 2x2 matrices to present data and insights
Group related data points into themes to provide a clear, digestible structure for decision-makers.

Write better insights from data, including nailing the difference between observations and insights

Focus on explaining the 'why' behind the data, not just the 'what' you see.
Turn patterns and trends into actionable insights by linking them to business goals or user needs.

Quickly communicate the impact or key outcomes of your work to senior stakeholders

Use concise, result-driven language to demonstrate the tangible impact of your work.

This course includes

10 interactive live sessions

Lifetime access to course materials

16 in-depth lessons

Direct access to instructor

3 projects to apply learnings

Guided feedback & reflection

Private community of peers

Course certificate upon completion

Maven Satisfaction Guarantee

This course is backed by Maven’s guarantee. You can receive a full refund within 14 days after the course ends, provided you meet the completion criteria in our refund policy.

Course syllabus

Week 1

Jan 20—Jan 26

Jan

Optional: Course welcome and AMA sit down with Ruby

Tue 1/213:00 AM—4:00 AM (UTC)

Optional

Week 1: Insights

3 items

Activity 1: Hands on practice to craft insights from data (Submit your work)

1 item

Jan

💬 Workshop A: Practice together and evaluate your skills in creating impactful insights.

Thu 1/231:00 AM—2:00 AM (UTC)

Optional

Jan

💬 Workshop B: Practice together and evaluate your skills in creating impactful insights.

Thu 1/2312:00 PM—1:00 PM (UTC)

Optional

Week 2

Jan 27—Feb 2

Week 2: Frameworks

3 items

Activity 2: Develop a framework from data (Submit your work)

1 item

Jan

Optional: AMA with UXR expert

Tue 1/289:00 AM—10:00 AM (UTC)

Optional

Jan

💬 Workshop A: Practice together and evaluate your skills in creating and using frameworks.

Thu 1/301:00 AM—2:00 AM (UTC)

Optional

Jan

💬 Workshop B: Practice together and evaluate your skills in creating and using frameworks.

Thu 1/3012:00 PM—1:00 PM (UTC)

Optional

Week 3

Feb 3—Feb 7

Feb

Optional: AMA with UXR expert

Wed 2/59:00 AM—10:00 AM (UTC)

Optional

Week 3: Reports & Impact Statements

4 items

Activity 3: Craft a report structure using pyramid principle (Submit your work)

1 item

Activity 4: Write an impact statement using the SCQA framework(Submit your work)

1 item

Feb

💬 Workshop A: Practice together and evaluate your skill to structure reports and write impact statements

Thu 2/61:00 AM—2:00 AM (UTC)

Optional

Feb

💬 Workshop B: Practice together and evaluate your skills to structure reports and write impact statements

Thu 2/612:00 PM—1:00 PM (UTC)

Optional

Feb

Optional: Final wrap-up

Fri 2/78:00 AM—9:00 AM (UTC)

Optional

Bonus

Course resources

2 items

Recordings of previous live sessions

3 items

This course is for you, if you...

Communicate with stakeholders or clients though writing.

Need to advocate for your POV with cross functional teams.

Want your writing to be more influential in your workplace.

Communicate with stakeholders or clients though writing.

Need to advocate for your POV with cross functional teams.

Want your writing to be more influential in your workplace.

Want to improve your communication with senior leaders.

Feedback on Ruby's past courses

I had the opportunity to co-teach with Ruby for the same class. I was impressed by her simplifying complex user research concepts for beginners. Through clear explanations and practical examples, she demystifies intricate concepts, empowering students to immediately see how these skills are applicable to their workplace.

Kok Liang

Senior Lecturer

I love how concise and straight to the point the class was. It also adhered to a strict time integrity for starting and ending the class on the dot. Learned a lot through simple and effective steps.

Clara

UX Designer

Ruby was captivating, inspiring and a joy to listen to. She always kept the energy high, transmitting her message clearly through relatable storytelling, and making it stick through punchy points and clear visuals - beautifully spoken!

Ines Martel

UX Designer & Researcher

Ruby has a unique ability to condense rich, insightful information into manageable, hour-long sessions. The most valuable lesson I've learned from her is mastering clear and impactful communication techniques and frameworks, which I will apply in every facet of UX research.

Anonymous

Senior UX Researcher

Meet your instructor

Ruby Pryor

I've been working in Design and Customer Experience for a decade across Australia and Asia.

My experience includes working for Boston Consulting Group, Grab and Nous Group. This experience across management consulting and tech has taught me A LOT about how to write well and communicate to stakeholders across levels and grographies.

Outside of work, I have spoken at UX conferences in 5 countries, appeared on multiple podcasts and been interviewed on Channel News Asia. I have taught design and UX research content to learners from 5 continents.

Join an upcoming cohort