Digital asset

Voice-First Commerce Design Canvas

Aditya Vithaldas

Aditya Vithaldas

Product, Analytics and Engineering Leader, eCommerce & Fintech. Hands on builder

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Design voice-first commerce that feels natural

Voice should do more than trigger a search. A strong voice-first experience lets customers discover, refine, compare, move laterally between preferences, inspect evidence, and act in one continuous conversation. This canvas helps you design the customer journey first, then map it to Gemini Live, WebMCP tools, conversational state, and safety guardrails.

Inside: problem framing; digital shopkeeper journey; reference architecture; commerce tool inventory; state model; clarification and confirmation checklist; and a fill-in build canvas.

Watch the voice-first commerce demo

Gemini Live and WebMCP operating an e-commerce journey predominantly through voice.

Free

Design a conversational commerce journey with a practical canvas, WebMCP tool map, state model, and safety checklist.

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