Free Lesson

Build And Launch A Customer Facing MCP

60 min
Aug 20, 2026 11:00 AM
Virtual (Zoom)

In this video

What you'll learn

Foundations of MCPs and whether you should build one

First principles of how MCPs fit into the AI product stack and their value to end users

Specific MCP product design patterns that win

How to scope and name tools, shape responses that LLMs can actually act on, and handle auth without scaring users off

Pitfalls to avoid when building your MCP

Failure modes for MCPs are unique; learn how to minimize tool sprawl, complex permission flows and to evaluate demos.

Why this topic matters

MCP turned every AI assistant that your customers already use into a distribution surface for your product. It can be the ultimate growth and activation engine. Yet very few PMs can currently spec an MCP that survives real users: the reliability, the naming, the permission model, and the failure states. It's a small, concrete skill with a short window of scarcity that few have capitalized upon

You'll learn from

Bharat Batra

Bharat Batra

AI Product Leader at Superhuman

Akhil Raj Gupta

Akhil Raj Gupta

Founder at Luminary (ex Airbnb)

Have worked at

Airbnb
Superhuman
See all products from Akhil