Build And Launch A Customer Facing MCP

Hosted by Bharat Batra and Akhil Raj Gupta

Thu, Aug 20, 2026

3:00 PM UTC (1 hour)

Virtual (Zoom)

Free to join

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What you'll learn

Foundations of MCPs and whether you should build one

First principles of how MCPs fit into the AI product stack and their value to end users

Specific MCP product design patterns that win

How to scope and name tools, shape responses that LLMs can actually act on, and handle auth without scaring users off

Pitfalls to avoid when building your MCP

Failure modes for MCPs are unique; learn how to minimize tool sprawl, complex permission flows and to evaluate demos.

Why this topic matters

MCP turned every AI assistant that your customers already use into a distribution surface for your product. It can be the ultimate growth and activation engine. Yet very few PMs can currently spec an MCP that survives real users: the reliability, the naming, the permission model, and the failure states. It's a small, concrete skill with a short window of scarcity that few have capitalized upon

You'll learn from

Bharat Batra

AI Product Leader at Superhuman

Bharat Batra is a product leader at Superhuman AI. He has spent years building AI products like Superhuman Docs from zero to launch — learning firsthand what separates a product people rely on from one that quietly churns.

His conviction: with AI, the moat isn't features — it's craft. Getting code out is easy. Making the core loop work extremely well, and keeping it reliable in front of real users, is the grueling part most teams skip. That's what he focusses on in his teaching.

Akhil Raj Gupta

Founder at Luminary (ex Airbnb)

Akhil is the founder of Luminary (theluminary.ai), an AI platform that connects world-class practitioners to individuals and companies for AI education and training.

We provide cohort based courses, workshops, and corporate trainings / advisory on AI product management, deployment, and engineering.

Akhil is also an executive advisor to CEOs on AI transformation and strategy, helping them to deploy AI in their organizations, become superproductive themselves, and build customer facing AI products.

Before that, Akhil spent years in Product and Strategy at Airbnb in SF, where he owned the global customer loyalty and brand goodwill mandate — one of the company's largest P&Ls, run across the most operationally complex marketplace in the world.

Have worked at

Airbnb
Superhuman
See all products from Akhil

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