North Star Metrics for AI Agents

Hosted by Sandhya Hegde and Justin Bauer

Thu, Jun 11, 2026

4:00 PM UTC (45 minutes)

Virtual (Zoom)

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What you'll learn

How to stop tracking workflows, start measuring work.

DAU and funnel conversion can't tell you if your AI products are doing quality work.

How to build & monitor Agent Success Rate.

A composite metric combining user feedback, user actions, and conversation analysis. The hero of your product review.

An eval rubric that anchors your release roadmap.

Turn "is this good enough to ship?" from a vibe into a number.

Why this topic matters

Every agent team hits the same wall. A feature wows in demos, ships to mixed reactions in production. Product Review is tomorrow and you can't answer the obvious question: is the AI actually doing good work? Engagement metrics don't help. AI doesn't produce a single happy path, it produces a wide distribution of outcomes. Discover the metric system every PM team needs before shipping an agent.

You'll learn from

Sandhya Hegde

Co-Founder, Calibri Labs, Ex-Amplitude

Sandhya authored the AI Flywheel and Agent Success Rate frameworks PM teams use to score live agents in production.

Sandhya and Justin are official AI Evals Instructors for 20,000 + PMs across companies and AI education platforms.

Embedded with enterprise product teams and high growth startups shipping agents in customer support, marketing, coding, and document workflows.

1,000+ hours building eval rubrics and automating processes for production-grade eval systems.

Justin Bauer

Co-Founder, Calibri Labs, Ex-Amplitude

Justin is a product leader and former founder with over 15 years of experience turning data and AI into scalable, customer-driven products. As Chief Product Officer at Amplitude, he helped pioneer the discipline of product analytics—enabling thousands of teams to build better products with data science and experimentation. At Calibre Labs, Justin consults with high-growth AI startups to help them improve the quality of their AI products.

WE'VE WORKED AND CONSULTED FOR

Amplitude
Sequoia Capital
Khosla Ventures
Unusual Ventures
Atlassian
See all products from Amplitude AI Analytics

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