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What you'll learn
Delight Customers in Hard-to-Copy, Margin-enhancing ways.
See how the framework applies to Netflix's strategy today.
Debate product strategy to see the DHM model in action.
Why this topic matters
You'll learn from
Gibson Biddle
Former Netflix VP of Product
Gib was Netflix's VP of Product, starting in 2005. He helped Netflix transition from DVDs by mail to a worldwide streaming service. In 2010, he joined Chegg, a textbook rental and homework help startup that he helped to take public in 2013. Starting in 2015, he was a Product Executive in Residence for three startups (Life360, NerdWallet, Metromile), two of which went public.
Today, Gib is a guest lecturer at Stanford and INSEAD, hosting worldwide product strategy talks and workshops.
Previously at Netflix
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