Analyze Netflix’s 2024 Strategy Using The DHM Model

Hosted by Gibson Biddle

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What you'll learn

Delight Customers in Hard-to-Copy, Margin-enhancing ways.

Learn how to balance customer delight and business goals to develop long-term, defensible moats.

See how the framework applies to Netflix's strategy today.

Using examples from Netflix, you'll learn how to develop and articulate a product strategy for your product.

Debate product strategy to see the DHM model in action.

We'll engage in a fast-paced, highly interactive case discussion to evaluate a new potential Netflix product strategy.

Why this topic matters

The DHM model helps product leaders define hypotheses to achieve their goals. These hypotheses—your product strategies—help product leaders decide what to build. To succeed, your strategies will balance customer delight against their cost. To achieve long-term, durable success, you'll need to focus on building a hard-to-copy advantage that makes it difficult for others to compete with you.

You'll learn from

Gibson Biddle

Former Netflix VP of Product

Gib was Netflix's VP of Product, starting in 2005. He helped Netflix transition from DVDs by mail to a worldwide streaming service. In 2010, he joined Chegg, a textbook rental and homework help startup that he helped to take public in 2013. Starting in 2015, he was a Product Executive in Residence for three startups (Life360, NerdWallet, Metromile), two of which went public.


Today, Gib is a guest lecturer at Stanford and INSEAD, hosting worldwide product strategy talks and workshops.

Previously at Netflix

Netflix
Life360
NerdWallet
Mattel

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