Three Illusions in Software Delivery
Hosted by Elisabeth Hendrickson and Joel Tosi
Thu, May 28, 2026
4:00 PM UTC (1 hour)
Virtual (Zoom)
Free to join
Thu, May 28, 2026
4:00 PM UTC (1 hour)
Virtual (Zoom)
Free to join
What you'll learn
How to spot common illusions
Dispel illusions so you can see what's real, then make better decisions.
Why improvement attempts often backfire
Software delivery is non-linear and adaptive. When you poke the system, the system pokes back.
When and how to intervene (or not)
Learn to read signals and find better levers...but sometimes the best thing to do is nothing.
Why this topic matters
Software development is in a moment of flux. It’s exciting, but also hard and even scary. Pulling from the forthcoming book Signals & Levers, this session introduces core systems thinking concepts to help you navigate these tumultuous waters more effectively. Learn to see deeper into the system, reason about influences affecting software delivery, and improve outcomes with better decisions.
You'll learn from
Elisabeth Hendrickson
Engineering executive. Systems thinker. Author, Signals & Levers and Explore It!
Joel Tosi
CTO/Technical Coach. Systems Thinker. Author Signals & Levers, Create Your Dojo.
