Free Lesson
Why Motivation Fails in Digital Health Design
30 min
Jan 23, 2026 1:00 PM
Virtual (Zoom)
What you'll learn
Explain why motivation-based metrics fail
Explain why motivation-based engagement metrics often fail under nervous-system stress,
Identify where product demands exceed user capacity.
Identify moments in a digital health product where cognitive load, choice, or pacing exceed a user’s nervous system
Apply a state-responsive metric to an engagement metric
Identify moments in a digital health product where cognitive load, choice or pacing exceed a user's capacity.
Why this topic matters
Most digital health products measure success through motivation, assuming users can focus, choose, and self-regulate at any time. In reality, engagement drops when products ask for more nervous-system capacity than users have. Shifting from motivation to capacity creates more accurate metrics, reduces dropout, and supports sustainable health outcomes.
You'll learn from

Julie Johnson
Nervous-system-informed designer helping digital health measure capacity.
