The Top 3 AI Product Traps in 2024 - And How to Fix Them

Hosted by Rupa Chaturvedi and Polly Allen

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What you'll learn

TRAP #1: The Feature-First Fumble

Starting with AI capabilities instead of user needs? Learn how successful products align AI with real business problems.

TRAP #2: The Chat-First Fallacy

Beyond basic chatbots: See why hybrid interfaces and more complex UX patterns will be winning in 2025.

TRAP 3: The Architecture Avalanche

Overwhelmed by RAG, agents, and LLMs? Get a simple framework for making smart architecture choices

BONUS: Battle-Tested Frameworks & Actionable Advice

Learn from AI veterans currently helping to shape market-leading products. No theory - just strategies that work.

Why this topic matters

While everyone can access AI capabilities, few teams are building products users actually want to adopt. The difference between success and failure isn't technical knowledge: it's understanding how to align AI with real business value, anticipating how design is shifting to build trust with users while enabling new capabilities, and harnessing the power of emerging architecture patterns.

You'll learn from

Rupa Chaturvedi

AI & UX Leader, Angel Investor, Adjunct Lecturer at Stanford University

Rupa Chaturvedi is a seasoned product design professional with over 15 years of experience in the tech industry, having worked at companies such as Amazon (Alexa AI), Google, Uber, and unicorn startups such as Sentient Technologies. She is currently the head of Merchant Design at Uber and her fingerprints are all over the AR/AI/ML/Computer Vision consumer technologies we use today, including AR and Conversational AI enabled consumer experiences at Amazon and Uber. She holds a MS Degree in Product Design from Stanford University and a PG Diploma in Creative Leadership from THNK, Amsterdam. Recognized as a thought leader in human-centered design, her passion lies in helping startups and product teams achieve Product-User Fit by adopting a user-centered and responsible approach to AI product development. She has published over 20 patents in this space, teaches several professional courses on UX Design for AI Applications and consults with startups and product teams on AI and Design Leadership. She is an active food tech enthusiast/investor and also runs MSRC, a non profit building California’s first sustainable race club.

Polly Allen

AI Tech & Product Leader, Ex-Principal PM at Alexa AI

Polly Allen has over 20 years experience developing software, building and leading software teams and most recently leading cross-functional science and engineering teams as a Principal Product Manager for Alexa AI at Amazon. Her expertise is focused in natural language use cases, such as search and discovery, natural language understanding and generation, and she led the development and launch of the first automatically-generated summaries of web content on Alexa in 2020. (And yes, it used transformer models like those that drive ChatGPT!) As a leader in the intersection of Product Management and Machine Learning, she is passionate about DEI in the space and empowering more people to understand, leverage and participate in the field. She is an experienced angel investor and past corporate board member, has advised multiple startups, and speaks on panels and conferences about Product Management, Ethics and DEI in AI. She holds a M.Sc. in Software Engineering from MIT and the University of Victoria, and an MBA from the University of British Columbia.

Previously at

Amazon
Google
Uber
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