Free Lesson
AI FDE: Build an AI Pilot Customers Can Trust
30 min
Oct 2, 2026 9:30 PM
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What you'll learn
Turn a customer brief into a measurable AI pilot
Define the workflow, data access, success metric and acceptance criteria before choosing a model.
Choose a practical RAG or agent architecture
Map retrieval, tools and human approval to the workflow; identify where a simpler solution is enough.
Define evaluations and a safe rollout plan
Set quality, latency and cost checks, then plan monitoring, fallbacks and customer sign-off.
Why this topic matters
An impressive AI demo is only the beginning. Forward deployed engineers turn customer workflows into reliable systems with measurable business value. In this practical introduction, Dr. Rajat Dandekar walks through scoping an AI pilot, choosing a RAG or agent workflow, and defining evaluation and rollout criteria so you can move from a vague customer brief to a testable delivery plan.
