A Taxonomy of Production Agents: What Teams Are Building Now

Part of Global AI Builder Series: by The Gen Academy

Hosted by Aishwarya Srinivasan & Arvind Narayan and Sam Bhagwat

Mon, Aug 24, 2026

6:00 PM UTC (1 hour)

Virtual (Zoom)

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Building a career in AI as a non-coder
Aishwarya Srinivasan
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What you'll learn

Map the agent landscape

Learn the three production-agent buckets: customer-facing, internal, and developer-platform agents.

Design customer-facing agents

See how B2B and B2C agents use context, proprietary data, and chat to create better product experiences.

Handle production challenges

Plan for cost, accuracy, evals, early access, and pricing before broader rollout.

Ship faster with platforms

Use frameworks and internal platforms to avoid rebuilding primitives and move from prototype to production.

Why this topic matters

Teams are no longer debating whether agents matter; they are deciding which kind to build, where value shows up, and what breaks in production. Sam's taxonomy gives builders a practical map across customer-facing, internal, and developer-platform agents, plus the cost, accuracy, rollout, and platform lessons that separate prototypes from shipped systems.

You'll learn from

Aishwarya Srinivasan & Arvind Narayan

AI Engineers | Building & Teaching @ The Gen Academy

Aishwarya Srinivasan is the co-founder of The Gen Academy and one of the world's most recognized AI educators, with a community of over 1.2 million AI professionals across social platforms. Previously, she led AI Developer Relations at Fireworks AI and spent over a decade building AI products and ecosystems at Google, Microsoft, and IBM. She holds a Master's in Data Science from Columbia University. Known for breaking down complex AI concepts with clarity and honesty, Aishwarya teaches builders how to move beyond demos and develop production-ready AI systems that solve real business problems.


Arvind Narayanamurthy is the Co-founder of The Gen Academy, Previously AI Solutions Architect at Ema, and Founder of Eikos Health. He has built and deployed enterprise AI systems across Microsoft, IBM, Adobe, and high-growth startups, leading initiatives that translated machine learning into measurable business impact. Arvind holds a Master's degree from Carnegie Mellon University. His teaching focuses on first-principles thinking, practical engineering, and helping builders design, evaluate, and deploy reliable AI systems for production.

Sam Bhagwat

Co-founder and CEO @ Mastra

Sam Bhagwat is co-founder and CEO of Mastra, the TypeScript agent framework. He previously co-founded Gatsby, the popular React web framework, and has worked as an engineer at startups across Silicon Valley.

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