Free Lesson
A Taxonomy of Production Agents: What Teams Are Building Now
60 min
Aug 24, 2026 2:00 PM
Virtual (Zoom)
In this video
What you'll learn
Map the agent landscape
Learn the three production-agent buckets: customer-facing, internal, and developer-platform agents.
Design customer-facing agents
See how B2B and B2C agents use context, proprietary data, and chat to create better product experiences.
Handle production challenges
Plan for cost, accuracy, evals, early access, and pricing before broader rollout.
Ship faster with platforms
Use frameworks and internal platforms to avoid rebuilding primitives and move from prototype to production.
Why this topic matters
Teams are no longer debating whether agents matter; they are deciding which kind to build, where value shows up, and what breaks in production. Sam's taxonomy gives builders a practical map across customer-facing, internal, and developer-platform agents, plus the cost, accuracy, rollout, and platform lessons that separate prototypes from shipped systems.
