Diana Lowe, MSPP, PCC, is an executive coach, speaker, Amazon best-selling author, and founder of Blue Light Leadership. She helps organizations retain top talent by transforming technically brilliant professionals into emotionally intelligent leaders, with a focus on high-performing employees whose behavior creates friction, conflict, and retention risks.

Diana is the Amazon best-selling author of Hard to Handle: A High Performer Paradox and Hard to Handle Action Workbook: Practical Tools for Leaders Who Want to Communicate Better, Increase Self-Awareness, and Avoid Becoming the Boss Everyone Talks About. Her work helps leaders navigate difficult workplace dynamics, strengthen communication, and build healthier, more engaged teams.

With a Master's degree in Applied Positive Psychology and Coaching, more than 2,000 hours of executive coaching experience, and certifications in Emotional Intelligence, DISC, NLP, and Psychological Capital (PsyCap), Diana combines evidence-based psychology with practical leadership tools that create lasting behavior change. She is a Professional Certified Coach (PCC) through the International Coaching Federation and a former Forbes Coaches Council contributor.

Diana has coached leaders from Fortune 500 companies across technology, finance, manufacturing, media, and construction. Through thousands of leadership conversations, she has seen one challenge appear again and again: managers are expected to handle difficult employee behavior but are rarely taught how. In this session, she'll share practical frameworks you can immediately apply to create accountability, improve communication, and stop having the same conversation over and over again.