PRODUCT DELIGHT
Dr. NESRINE CHANGUEL
Product Leader • MBA Instructor • Author
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In the age of AI, the only true differentiator is emotional connection.
EU- and US-friendly cohorts, choose the one that works best for you.
In a world of infinite features and constant innovation, functionality alone no longer guarantees product success. What makes products truly stand out is emotional connection.
In this course, Dr. Nesrine Changuel draws on 10+ years of product leadership at Google, Spotify, and Microsoft to introduce a proven framework for building products that don’t just solve problems, but resonate with users. Through real stories, behavioral insights, and practical tools, including the Delight Grid, the Delight Excellence Checklist, the Delight Enhancers, and the Delight Analyzer, you’ll learn how delight drives adoption, retention, engagement, revenue, and brand love.
By the end of the course, you’ll identify functional and emotional motivators, turn insights into clear product opportunities, elevate good features into memorable experiences, prioritize delight intelligently, validate impact beyond vanity metrics, and embed delight sustainably into your product culture and roadmap.
This course is designed for product leaders and builders who want to create products people don’t just use, but love.
What you’ll learn
In the age of AI, the only true differentiator is emotional connection. Learn how to create standout products.
Understand what makes products beloved and develop a shared vocabulary across teams
Learn to uncover the real reasons users choose your product.
Learn the Core Delighters
Convert insights into clear, actionable delightful product opportunities.
A simple, eye-opening tool to connect any feature idea to user motivators.
Gain confidence using the Delight Excellence Checklist and learn to measure impact and avoid vanity delight
Make delight a sustainable part of your roadmap and bring it into rituals, routines, and team processes
Learn directly from NESRINE
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Dr. NESRINE CHANGUEL
Built & scaled globally used and loved products at Google Meet, Chrome, Spotify
Who this course is for
Leaders, PMs and designers working on mature products that need to differentiate and stand out.
Early-stage teams looking to create standout products with distinguished brand and personalities both in the B2B and B2C spaces.
Founders, entrepreneurs, and leaders who want to foster a culture of Delight in their organization and teams.
What's included
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Live sessions
Learn directly from Dr. NESRINE CHANGUEL in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Continuous email access
Ask me anything during the entire course period.
Delight Templates
Attendees will get Miro templates for the multiple tools we will cover and use during the course.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
Course syllabus
3 live sessions • 9 lessons • 4 projects
Week 1
Mar
9
Live session 1: Introduction to Delight Model
Mon 3/98:30 PM—10:00 PM (UTC)
Foundations of the Delight Model: Identifying delightful opportunities
Week 2
Mar
16
Live session 2: Identify Delightful solutions + Validation
Mon 3/168:30 PM—10:00 PM (UTC)
Generating Delightful solutions
Free resource
Product Delight sneak peek
The Product Delight course is a hands-on, high-energy learning experience that teaches product teams how to build products that stand out through emotional connection. Using the Delight Model, participants learn how to identify functional and emotional motivators, turn them into strong opportunities, design delightful solutions, and validate them with the Delight Excellence Checklist.
Check out this introduction video to learn about the Delight Model step by step.
Schedule
Live sessions
1-2 hrs / week
You will learn from Dr. Nesrine Changuel and exchange on real case studies and examples.
Mon, Mar 9
8:30 PM—10:00 PM (UTC)
Mon, Mar 16
8:30 PM—10:00 PM (UTC)
Mon, Mar 23
8:30 PM—10:00 PM (UTC)
Projects
1-2 hrs / week
Work on weekly projects for your own real product.
Free Delight templates
1 hr / week
You get free access to templates including Delight Grid, Motivator map but also an new Delight Analyzer tool to help you analyze the level of delight in your product.
Testimonials
- In Product Delight, for the first time, Nesrine Changuel gives us a concrete framework for creating products people truly love.
Lenny Rachitsky
Author of Lenny's Newsletter and Lenny's Podcast, Investor - Nesrine provides a clear roadmap for building products that customers don’t just use, but love. Essential for leaders in any industry
Melissa Perri
Author of Escaping the Build Trap - Nesrine has crystallized one of the best frameworks to build enduring products through in-depth research, and she is extremely eloquent about it!
Aakash Gupta
Ex-VP of Product for Apollo.io (Unicorn), 15+ yrs of experience - Product Delight explains why creating emotional connections with users is essential for product differentiation. A valuable resource for anyone aiming to build products that stand apart.
Nir Eyal
Author of Hooked - Nesrine Changuel has created a much-needed guide for product teams who want to go beyond functional success to build products that delight customers. Product Delight gives teams a framework for creating experiences that feel personal, intuitive, and memorable.
Dan Olsen
Author of The Lean Product Playbook - Nesrine connects the dots and lays out an indispensable model and toolkit for systematically integrating delight into everything we build
Martin Eriksson
Co-author of Product Leadership and co-founder of Mind the Product
Alumni reviews
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Lenny's Podcast
A 4-step framework for building delightful products
Mind The Product London
How emotional connection leads to great products
Frequently asked questions
€800
EUR