Naveed Ali will fix your computer and demystify AI tools

IT support professional and business owner with 20 years of experience through Microtek Computer Solutions in Oshawa, Ontario, since September 2006. AI Trainer and Prompt Evaluator with Outlier since March 2024, specialising in prompt engineering, LLM response evaluation, data accuracy audits, and reducing hallucinations. CompTIA A+ certified (active) and holder of an MCSE credential (c. 1999–2000), with a Business Administration diploma from Seneca College (2011). Fluent in English, with spoken Punjabi, Urdu, and Hindi. I excel at clear technical communication, structured problem-solving, and delivering reliable, customer-focused solutions.