Certified Behavioral Design Facilitator

Massimo Ingegno

Creator of the Make it Toolkit

Zac Fit-Walter

PhD Gamification Design

+ John Gusiff

From Learner to Leader: Master Behavioral Design and Facilitation

Through guided practice, peer feedback, and hands-on facilitation experience, you’ll learn how to design, deliver, and monetize behavioral design sessions — gaining the skills, resources, and official license to operate as a Certified Make it Facilitator within our global network.

What you’ll learn

Become a certified Make it Facilitator — master behavioral design and get licensed to run official Make it workshops worldwide.

    Learn directly from expert instructors

    Massimo Ingegno

    Massimo Ingegno

    Zac Fit-Walter

    Zac Fit-Walter

    John Gusiff

    John Gusiff

    Who this course is for

    • Consultants & Strategists

      You guide organizations through transformation and want to use behavioral design to influence decisions and

    • Trainers & Facilitators

      You lead workshops or learning experiences and want to elevate them with science-backed tools and structured facili

    • Designers & Innovators

      You build products, services, or experiences and want to integrate behavioral insights to make your solutions more i

    Prerequisites

    • Education

      You must have completed a BSc Degree

    • Professional Experience

      2+ years in training, consulting, or coaching

    • Behavioral science foundation

      You must have completed the Starter program (Make it Toolkit Level 1)

    What's included

    Live sessions

    Learn directly from your instructors in a real-time, interactive format.

    Lifetime access

    Go back to course content and recordings whenever you need to.

    Community of peers

    Stay accountable and share insights with like-minded professionals.

    Certificate of completion

    Share your new skills with your employer or on LinkedIn.

    Maven Guarantee

    This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.

    Course syllabus

    Week 1

    Jul 2—Jul 5

      Section 1 — Facilitation Foundations

      0 items

      Jul

      3

      Section 1 — Facilitation Foundations

      Fri 7/312:00 AM—3:00 AM (UTC)

    Week 2

    Jul 6—Jul 12

      Section 2 — Behavioral Design in Action

      0 items

      Jul

      10

      Section 2 — Behavioral Design in Action

      Fri 7/1012:00 AM—3:00 AM (UTC)

    Free resource

    Instantly Improve Any Product with Behavioral Design cover image

    Instantly Improve Any Product with Behavioral Design

    Get an Exclusive Overview of the Make It Toolkit

    Understand the behavioral science behind the toolkit and why it’s a game-changer for designing impactful products.

    Identify and Overcome Behavioral Barriers

    Learn how to conduct a rapid audit to uncover psychological barriers to optimal decision-making and behavior.

    Practical Examples of the 15 Make It Strategies in Action

    See how behavioral design strategies can transform products—making them easier, more engaging, and more immersive.

    Schedule

    Live sessions

    3 hrs / week

      • Fri, Jul 3

        12:00 AM—3:00 AM (UTC)

      • Fri, Jul 10

        12:00 AM—3:00 AM (UTC)

      • Fri, Jul 17

        12:00 AM—3:00 AM (UTC)

      • Fri, Jul 24

        12:00 AM—3:00 AM (UTC)

    Projects

    1 hr / week

    Async content

    1 hr / week

    Testimonials

    • The make it toolkit training has transformed the way I approach behavioral design. The strategies and tactics are not only easy to understand but also immediately applicable. The Make it Box is a game-changer for memorization, making learning both fun and effective.
      Testimonial author image

      Nicole Xiaoyi Li

      Make it Toolkit Certified Facilitator. UX Design Lead at GovTech Singapore
    • The Make it Toolkit completely transformed how I approach user experience. It gives structure to creativity — every workshop I run now delivers both insight and action.
      Testimonial author image

      Sutham Thammawong

      Make it Toolkit Certified Facilitator CEO & Co-Founder at KO-EXPERIENCE : UX/UI Consultant
    • This program gave me the confidence and clarity to bring and champion behavioral science in my organization.
      Testimonial author image

      Oravee Smithiphol

      Developer Relations Manager | AI Product & Ecosystem Strategist, SCB 10x
    • s a behavioral scientist, I can tell there’s nothing like Make it in the market. It’s the best framework to champion behavioral science in your organization — practical, actionable, and built for real-world impact.
      Testimonial author image

      Marta Balula

      Autoridade Tributária e Aduaneira,

    Frequently asked questions